—— Run into issues on Olivia? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Close the app completely by double-tapping the home button (or swiping up from the bottom on newer iPhones) and swiping the Olivia app of... ⇲
Fix: 1. Check your internet connection to ensure it is stable and fast. You can run a speed test using a free app or website. 2. Close any other... ⇲
Fix: 1. Make sure your iPhone's operating system is up to date by going to Settings > General > Software Update. Install any available updates. 2... ⇲
Fix: 1. Check if the app has any settings for offline mode. Go to the app settings and look for options to download content for offline use. 2. I... ⇲
Fix: 1. Look for a FAQ or help section within the app that may address common issues. 2. Check the app's website for additional resources or comm... ⇲
Fix: 1. Go to Settings > Notifications > Olivia and ensure that notifications are enabled. Check that the alert style is set to your preference (... ⇲
Fix: 1. Familiarize yourself with the app's layout by exploring each section. Look for a tutorial or help section within the app that may guide y... ⇲
Fix: 1. Explore the app settings thoroughly to see if there are any hidden customization options. Sometimes, features are not immediately obvious... ⇲
Fix: 1. Check which apps are using the most battery by going to Settings > Battery. If Olivia is consuming a lot of battery, limit your usage or... ⇲
Fix: 1. Check the app's requirements in the App Store to ensure your device meets the minimum specifications. If your device is outdated, conside... ⇲