fix problems on CU SoCal [iphone]

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—— Run into issues on CU SoCal ? Get help pending when official support gets back to you!

CU SoCal Mobile Banking
Info:
company: Credit Union of Southern California
: https://www.cusocal.org/About/Contact-Us
: www.cusocal.org
Chat with our AI-based CU SoCal Support
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Loading issue

Error message when opening the app

Fix: Force close the app and reopen it. To do this, swipe up from the bottom of the screen (or double-click the home button on older iPhones) to... ⇲
 
Bugs issue

ATM machines frequently malfunction

Fix: Before using an ATM, check for any posted notices about maintenance or outages. If the ATM is malfunctioning, try using a different ATM, pre... ⇲

Mobile deposit has been non-functional for months

Fix: Check for any app updates in the App Store, as developers may have released fixes for known issues with mobile deposit functionality. Keepin... ⇲
 
UI issue

Loan application process is cumbersome

Fix: Prepare all necessary documents in advance, such as income verification, credit history, and identification. Having everything ready can str... ⇲

Inability to see check images

Fix: Ensure that you have the latest version of the CU SoCal app installed, as updates may include fixes for viewing check images. Check the App... ⇲
 
Network issue

Service unavailable message during transactions

Fix: Check if there are any known outages or maintenance periods for CU SoCal services by visiting their website or social media pages. If there... ⇲
 
Syncing issue

CU SoCal forgets credit card setup

Fix: Make sure that you are saving your credit card information correctly within the app. After entering your card details, look for a 'Save' or... ⇲
 
Notifications issue

Notifications for card guard feature not working

Fix: Check your notification settings for the CU SoCal app. Go to Settings > Notifications > CU SoCal and ensure that notifications are enabled.... ⇲
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 what users are saying
Good experience
98.5%

Neutral
1.0%

Bad experience
0.5%

~ from our NLP analysis of 29,436 combined software ratings.

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 Private Data CU SoCal collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Location
    • Contact Info
    • Contacts
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics