fix problems on Dragon Village Collection [iphone]

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—— Run into issues on Dragon Village Collection? Get help pending when official support gets back to you!

Dragon Village Collection
Info:
company: Highbrow
: https://www.highbrow.com/collection
: www.highbrow.com
Chat with our AI-based Dragon Village Collection Support
   Hello! How can I assist you?  

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Bugs issue

Translation errors

Fix: 1. Change language settings: Go to the app settings and check if there is an option to change the language. Select your preferred language t... ⇲
 
Ads issue

Inappropriate ads for under-18 demographic

Fix: 1. Enable parental controls: Go to 'Settings' > 'Screen Time' > 'Content & Privacy Restrictions' and set restrictions on app content and ads... ⇲
 
Updates issue

High frequency of updates causing content dilution

Fix: 1. Manage updates: Go to 'Settings' > 'App Store' and turn off 'App Updates' to control when updates are installed. 2. Review update notes:... ⇲
 
Gameplay issue

Pay-to-win mechanics

Fix: 1. Focus on free resources: Prioritize completing daily quests and events that offer free rewards instead of purchasing in-game currency. 2.... ⇲

Difficulty obtaining specific dragons

Fix: 1. Participate in events: Keep an eye on in-game events that may offer specific dragons as rewards. 2. Trade with friends: If the game allow... ⇲

Limited options for using excess coins

Fix: 1. Explore all in-game shops: Check all available shops or menus in the game to see if there are items or upgrades you may have overlooked.... ⇲
 
Account issue

Account deletion process takes too long

Fix: 1. Check app settings: Look for an account management or privacy section in the app settings where you might find an option to delete your a... ⇲
 
UI issue

Overwhelming user interface

Fix: 1. Explore tutorials: Look for any in-game tutorials or guides that can help you understand the interface better. 2. Customize settings: Go... ⇲
 
Payments issue

Microtransaction transparency issues

Fix: 1. Review in-game purchases: Before making any purchases, carefully read the descriptions and costs associated with microtransactions. 2. Se... ⇲

Purchase issues with in-game currency

Fix: 1. Check payment method: Ensure your payment method is valid and has sufficient funds. Go to 'Settings' > 'Your Name' > 'Payment & Shipping'... ⇲
 
Network issue

Network connection failures

Fix: 1. Check network settings: Go to 'Settings' > 'Wi-Fi' or 'Cellular' and ensure you are connected to a stable network. 2. Reset network setti... ⇲
 
Compatibility issue

Lack of server transfer options

Fix: 1. Check for updates: Regularly check the app for updates that may introduce server transfer options in the future. 2. Use multiple accounts... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
94.7%

Bad experience
2.8%

Neutral
2.5%

~ from our NLP analysis of 4,990 combined software ratings.

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 Private Data Dragon Village Collection collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Health & Fitness
    • Location
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Membership (1 Month) - America: $4.99 Remove Ads, Monthly gift, Emoji, Badge, Etc.
  2. 240 Diamonds: $2.99 Diamonds
  3. 400 Diamonds: $4.99 Diamonds
  4. 400 diamonds: $0.99 limited special price diamond product
  5. 900 diamonds: $2.99 limited special price diamond product
  6. 800 Diamonds: $9.99 Diamonds
  7. Monthly special diamons (A): $9.99 monthly diamond product
  8. Monthly special diamons (B): $19.99 monthly diamond product
  9. 1500 diamonds: $4.99 limited special price diamond product
  10. 90 Diamonds: $0.99 Diamonds