fix problems on Atlantic Union Bank [iphone]

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—— Run into issues on Atlantic Union Bank? Get help pending when official support gets back to you!

Atlantic Union Bank
Info:
company: Atlantic Union Bank
: https://www.atlanticunionbank.com
: www.atlanticunionbank.com
Chat with our AI-based Atlantic Union Bank Support
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Bugs issue

Check deposit feature is finicky

Fix: 1. Ensure you are using good lighting and a plain background when taking photos of your checks. This can improve the app's ability to read t... ⇲

Application error messages

Fix: 1. Take note of the specific error message and search for it online to find potential solutions. 2. Clear the app's cache by going to Setti... ⇲
 
Slow issue

Transactions take a long time to process

Fix: 1. Check your internet connection to ensure it is stable. A weak connection can delay transaction processing. 2. Review your transaction hi... ⇲
 
Updates issue

Inconsistent account balance updates

Fix: 1. Log out of the app and log back in to refresh your account information. 2. Check for any pending transactions that may not be reflected... ⇲
 
Network issue

Atlantic Union Bank often down or inaccessible

Fix: 1. Check the bank's official website or social media for any announcements regarding outages or maintenance. 2. Restart your iPhone to refr... ⇲
 
Camera issue

Difficulties with check photo capture

Fix: 1. Ensure you are in a well-lit area and that the check is flat and free of wrinkles. 2. Use the app's guidelines for capturing the check i... ⇲
 
UI issue

Poor user interface after updates

Fix: 1. Familiarize yourself with the new layout by exploring the app's features and settings. 2. Check for any user guides or FAQs provided by... ⇲

Limited visibility of transaction details

Fix: 1. Check if there are any settings within the app that allow you to customize the view of your transactions. 2. Use the search feature to f... ⇲
 
Customization issue

No budget tracking features

Fix: 1. Use a third-party budgeting app that can link to your bank account for tracking expenses. Popular options include Mint or YNAB (You Need... ⇲
 
Payments issue

High mobile deposit limits for business accounts

Fix: 1. Review the bank's policies on mobile deposit limits for business accounts and see if there are options to request a limit increase. 2. C... ⇲
 
Compatibility issue

Lack of Apple Pay support

Fix: 1. Use the bank's debit or credit card directly for transactions instead of relying on Apple Pay. 2. Check if the bank has plans to support... ⇲
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 what users are saying
Good experience
94.4%

Bad experience
3.2%

Neutral
2.4%

~ from our NLP analysis of 19,955 combined software ratings.

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 Private Data Atlantic Union Bank collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location