fix problems on Dolly Helpers [iphone]

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—— Run into issues on Dolly Helpers? Get help pending when official support gets back to you!

Dolly Helpers
Info:
company: Dolly, Inc.
: https://dolly.com/support
: dolly.com
Chat with our AI-based Dolly Helpers Support
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Support issue

Poor customer support

Fix: Utilize any available FAQs or help sections within the app to find answers to common issues. This can save time and provide immediate assist... ⇲

Difficulty accessing support

Fix: Familiarize yourself with the support section of the app. Often, there are resources available that can help you troubleshoot common issues... ⇲
 
Bugs issue

Difficulties in job assignment

Fix: Familiarize yourself with the app's job assignment process. Spend time exploring the interface to understand how jobs are assigned and what... ⇲
 
Payments issue

Low pay rates

Fix: Research and compare pay rates with similar apps or services to understand the market. This can help you gauge whether the pay rates are com... ⇲

Unclear job pricing

Fix: Before accepting a job, ask for clarification on pricing directly from the client if the app allows for communication. This can help avoid m... ⇲

Delayed payments

Fix: Check the payment schedule outlined in the app to understand when payments are typically processed. This can help set your expectations. O... ⇲

Inability to negotiate pay

Fix: Research the average pay rates for similar jobs in your area to better understand your worth. This knowledge can help you make informed deci... ⇲

High gas costs relative to pay

Fix: Plan your job routes efficiently to minimize travel distance and gas usage. Use mapping tools to find the best routes. OR Consider combin... ⇲

Unfair team payment structure

Fix: Discuss payment structures with your team members to understand their experiences and gather insights on how to address concerns collectivel... ⇲

Lack of transparency in fees

Fix: Review the fee structure in detail within the app. Understanding how fees are calculated can help you plan your earnings better. OR If th... ⇲
 
Glitches issue

Frequent app glitches

Fix: Ensure that your app is updated to the latest version. Developers often release updates to fix bugs and improve performance. Check the App S... ⇲
 
Account issue

Lack of job availability

Fix: Adjust your job preferences or availability settings in the app to increase the number of jobs you can see. Sometimes, broadening your crite... ⇲

Penalties for cancellations

Fix: Review the cancellation policy in the app to understand the penalties and how they are applied. This can help you avoid unnecessary cancella... ⇲

Inadequate job details provided

Fix: Before accepting a job, ask for more details directly from the client if the app allows for communication. This can help clarify expectation... ⇲
 
Notifications issue

Limited communication options

Fix: Explore all available communication features within the app. Sometimes, there are hidden options for messaging or contacting clients that ar... ⇲

Limited job notifications

Fix: Check your notification settings in the app to ensure they are enabled. Sometimes, notifications can be turned off accidentally. OR Regul... ⇲

Unreliable job notifications

Fix: Ensure that your device's notification settings allow the app to send alerts. Check both the app settings and your device settings. OR If... ⇲
 
UI issue

Poor user interface

Fix: Take time to explore the app thoroughly. Familiarizing yourself with the layout can help you navigate it more efficiently, even if it’s not... ⇲
 
Ads issue

False advertising on job pay

Fix: Keep records of job postings and the pay advertised. This documentation can be useful if you need to address discrepancies later. OR Shar... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
92.3%

Bad experience
5.6%

Neutral
2.1%

~ from our NLP analysis of 4,235 combined software ratings.

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 Private Data Dolly Helpers collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics