—— Run into issues on OCCIDENTE MÓVIL? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Ensure that your phone number is correctly registered with the app. Go to the app settings and verify your phone number under the account in... ⇲
Fix: Check the app settings to see if there is an option to display account details. If not, consider adding a note in the transfer details to cl... ⇲
Fix: Force close the app by double-tapping the home button (or swiping up from the bottom on newer iPhones) and swiping the app off the screen. T... ⇲
Fix: Check if the app allows registration with foreign phone numbers. If it does, ensure that you are entering the number in the correct internat... ⇲
Fix: Ensure that your internet connection is stable. If you are using Wi-Fi, try switching to mobile data or vice versa to see if that resolves t... ⇲
Fix: Double-check that you are entering the correct phone number associated with your account. Ensure there are no typos or missing digits. OR... ⇲
Fix: Ensure that the app is updated to the latest version on your tablet. Go to the App Store, search for the app, and check for any available up... ⇲
Fix: Check the app’s update notes or help section to see if there are any new policies regarding transfers. Sometimes, features may be temporaril... ⇲
Fix: Review the app settings to see if there are options to enable additional security features, such as two-factor authentication or biometric l... ⇲
Fix: Research the app creator online to find more information about their reputation and security practices. Look for user reviews and ratings to... ⇲