fix problems on VideoShot [iphone]

—— Run into issues on VideoShot? Get help pending when official support gets back to you!

VideoShot - Screen Recorder

Info:

company: Shanghai Jian Ji Software Technology Co., Ltd

: http://mediaeditor.cn

Chat with our AI-based VideoShot Support

🛠️ Common VideoShot Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

VideoShot lags and glitches after update

Fix: 1. Restart your iPhone: This can clear temporary files and refresh the app's performance. Press and hold the power button until you see the... ⇲

janky user interface

Fix: 1. Adjust display settings: Go to Settings > Display & Brightness and try changing the text size or display settings to see if it improves t... ⇲

Slow issue

exporting takes too long

Fix: 1. Reduce video quality: Before exporting, go to the settings within VideoShot and lower the resolution or quality of the video. This can si... ⇲

Video issue

screen recording results in flipped video

Fix: 1. Check orientation settings: Before starting a recording, ensure your iPhone is in the correct orientation (portrait or landscape) and tha... ⇲

videos not found after recording

Fix: 1. Check the app's storage location: Open VideoShot and navigate to the 'My Videos' or 'Recordings' section to see if the videos are saved t... ⇲

exporting screen recordings fails

Fix: 1. Check storage space: Ensure that you have enough storage on your device for the exported video. Go to Settings > General > iPhone Storage... ⇲

Crashes issue

crashes when adding effects or transitions

Fix: 1. Update the app: Ensure you are using the latest version of VideoShot, as updates often fix bugs that cause crashes. Go to the App Store a... ⇲

Audio issue

no sound during playback

Fix: 1. Check volume settings: Ensure that your iPhone's volume is turned up and that it is not muted. Use the volume buttons on the side of your... ⇲

UI issue

menus not translated

Fix: 1. Change language settings: Go to Settings > General > Language & Region and ensure your preferred language is set correctly. Restart the a... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

91.8%

Bad experience

5.2%

Neutral

3.1%

~ from our NLP analysis of 194 combined software ratings.

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Private Data VideoShot collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
Data Linked to You: The following data may be collected and linked to your identity:
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Usage Data
- Diagnostics

Cost of Subscriptions

Month Vip: $3.99 Enjoy all VIP features month.
Yearly Vip: $26.99 Enjoy all VIP features.
包月会员: $6.49 无线畅享所有VIP功能
Lifetime VIP: $46.99 Enjoy all VIP features lifetime.