—— Run into issues on TV Mexicana? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Check the volume settings on your iPhone. Make sure the volume is turned up and not muted. You can do this by using the volume buttons on... ⇲
Fix: 1. Check your subscription status. Ensure that your account is active and that you have access to the channels you are trying to watch. 2.... ⇲
Fix: 1. Look for a help or FAQ section within the app. Many apps have built-in support resources that can assist you. 2. Search online for user... ⇲
Fix: 1. Check your internet connection. A slow or unstable connection can lead to poor service. Try switching to a different Wi-Fi network or usi... ⇲
Fix: 1. Review the app's refund policy, which is usually found in the app or on the App Store page. 2. If you believe you are entitled to a refu... ⇲
Fix: 1. Check if there are any subscription tiers available that offer more channels. Sometimes, upgrading your plan can provide access to additi... ⇲
Fix: 1. Check if there are any sports packages available for purchase within the app that can provide access to more sports channels. 2. Explore... ⇲
Fix: 1. Review your subscription plan to see if there are options to upgrade for more channels. 2. Check the app settings to see if there are op... ⇲
Fix: 1. Check if there is a premium version of the app available that offers an ad-free experience. If so, consider upgrading. 2. Try to use the... ⇲
Fix: 1. Ensure that your iPhone is running the latest version of iOS. Go to Settings > General > Software Update to check for updates. 2. Restar... ⇲
Fix: 1. Close the app completely by swiping it away in the app switcher, then reopen it. 2. Restart your iPhone to clear any temporary issues th... ⇲
Fix: 1. Ensure your iPhone is updated to the latest iOS version. Go to Settings > General > Software Update. 2. Close other apps running in the... ⇲
Fix: 1. If you are comfortable using a VPN, download a reputable VPN app from the App Store and connect to a server in the region where the chann... ⇲