fix problems on CrossX [iphone]

—— Run into issues on CrossX? Get help pending when official support gets back to you!

CrossX

Info:

company: CROSS X SOLUCOES MOBILE LTDA.

: http://appcrossx.com

: appcrossx.com

Chat with our AI-based CrossX Support

🛠️ Common CrossX Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Only allows viewing WOD after midnight

Fix: Check the app settings to see if there is an option to change the viewing time for WOD (Workout of the Day). If not, consider setting a remi... ⇲

Difficult to plan workouts for early morning

Fix: Use a separate workout planning app or a physical planner to outline your workouts for the week based on the WODs you can view after midnigh... ⇲

UI issue

Results not easily accessible

Fix: Navigate through the app's menus to locate the results section. If it’s buried under multiple layers, take note of the path you take so you... ⇲

Ranking not in a dedicated menu

Fix: Explore all sections of the app thoroughly, as rankings may be located under a different category than expected. Look for tabs labeled 'Comm... ⇲

Syncing issue

Results do not directly update PRs

Fix: Manually update your personal records (PRs) in a separate app or a physical journal after each workout. This will help you keep track of you... ⇲

Updates issue

Cannot open the app after the latest update

Fix: Try restarting your iPhone to clear any temporary glitches that may be preventing the app from opening. After restarting, attempt to open th... ⇲

Crashes issue

CrossX crashes frequently

Fix: Ensure that your iPhone's operating system is up to date, as app crashes can sometimes be caused by compatibility issues. Go to Settings > G... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

72.7%

Bad experience

18.2%

Neutral

9.1%

~ from our NLP analysis of 11 combined software ratings.

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Private Data CrossX collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Health & Fitness
- Location
- Contact Info
- User Content
- Identifiers
- Usage Data
- Diagnostics