—— Run into issues on Drake's? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Review the sign-up process and see if you can skip non-essential fields. If the app allows, only fill in the mandatory fields and see if you... ⇲
Fix: Double-check that you are entering the rewards number correctly. Ensure there are no extra spaces or incorrect characters. If possible, copy... ⇲
Fix: Ensure that you are using the correct email address associated with your account. If you are trying to reset your password, check your spam... ⇲
Fix: Check if the app has a feature to report incorrect information. If so, use it to notify the developers about the issue. Meanwhile, try refre... ⇲
Fix: Before finalizing your order, double-check all details in the app. If you notice any discrepancies, try to correct them before submitting yo... ⇲
Fix: Check if there is a specific process for adding points for dine-in visits. Some apps require you to scan a QR code or show a receipt. Make s... ⇲
Fix: Make sure you are using the camera feature correctly. Check if the app requires specific lighting or angles for scanning. Try taking a clear... ⇲
Fix: Ensure that you are entering the address correctly, including any necessary details like apartment numbers or specific landmarks. Try using... ⇲
Fix: Try accessing the menu during regular hours to see if it becomes available. If you need to view the menu outside of those hours, check the r... ⇲
Fix: Explore the app's settings or help section for tutorials or guides on how to navigate it. Familiarizing yourself with the layout can improve... ⇲
Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for the app, and see if an update is available. Updates o... ⇲