—— Run into issues on Granite State Credit Union? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Ensure that your face is well-lit and that the camera is clean. 2. Go to Settings > Face ID & Passcode, and reset Face ID. 3. Re-register... ⇲
Fix: 1. Force close the app by swiping up from the bottom of the screen (or double-clicking the home button) and swiping the app off the screen.... ⇲
Fix: 1. Go to Settings > Touch ID & Passcode and ensure that Touch ID is set up correctly for the app. 2. If it freezes, force close the app and... ⇲
Fix: 1. Go to Settings > Notifications > Granite State Credit Union and ensure that notifications are enabled. 2. Check if 'Allow Notifications'... ⇲
Fix: 1. Ensure that you are following the app's guidelines for check uploads, such as proper lighting and positioning. 2. If you receive an error... ⇲
Fix: 1. Force close the app and restart your iPhone. 2. Reopen the app to see if it still shows a white screen. If it does, check for updates in... ⇲
Fix: 1. Review the security questions and try to select the ones that are most relevant to you. 2. If you find them confusing, consider writing d... ⇲
Fix: 1. Check the app for any updates regarding transfer limits or options. 2. If you need to transfer more than the limit, consider breaking the... ⇲
Fix: 1. If the pop-up is bothersome, try to provide feedback quickly to dismiss it. 2. Check the app settings to see if there is an option to dis... ⇲
Fix: 1. Check the app settings to see if there is an option to edit account names or nicknames. 2. If not available, consider using a note-taking... ⇲
Fix: 1. Check your internet connection to ensure you have a stable connection. 2. If the app is down, try accessing it later or check the app's s... ⇲
Fix: 1. Ensure that you are entering the correct username and password. 2. If prompted for a username unexpectedly, try resetting your password t... ⇲
Fix: 1. Ensure that your iPhone is updated to the latest iOS version by going to Settings > General > Software Update. 2. Check for app updates i... ⇲