fix problems on HCA Inspire [iphone]

—— Run into issues on HCA Inspire? Get help pending when official support gets back to you!

HCA Inspire

Info:

company: HCA Healthcare, Inc.

: https://hcahealthcare.com/nurses/hca-inspire/

: hcahealthcare.com

Chat with our AI-based HCA Inspire Support

🛠️ Common HCA Inspire Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Cannot log in after update

Fix: 1. Ensure you have a stable internet connection. Switch between Wi-Fi and mobile data to see if that resolves the issue. 2. Clear the app ca... ⇲

Login button unresponsive

Fix: 1. Force close the app by swiping up from the bottom of the screen (or double-clicking the home button) and swiping the app off the screen.... ⇲

Freezing issue

HCA Inspire freezes on main screen

Fix: 1. Force close the app and restart it. If it continues to freeze, try restarting your iPhone. 2. Check for app updates in the App Store. If... ⇲

UI issue

Schedule button disappeared

Fix: 1. Check if the app has been updated to the latest version. If not, update it through the App Store. 2. Log out of your account and log back... ⇲

Schedule not visible

Fix: 1. Ensure you are logged into the correct account that has access to the schedule. 2. Check your internet connection and try refreshing the... ⇲

Date numbers cut off on iPhone SE

Fix: 1. Check if there is an app update available that may address display issues. 2. Adjust the display settings on your iPhone by going to Sett... ⇲

HCA Inspire shows white background with no prompt

Fix: 1. Force close the app and restart it. If the issue persists, restart your iPhone. 2. Check for app updates in the App Store and install any... ⇲

Crashes issue

HCA Inspire crashes frequently

Fix: 1. Ensure your iPhone is running the latest version of iOS. Go to Settings > General > Software Update. 2. Clear the app cache by offloading... ⇲

Loading issue

Long loading times

Fix: 1. Check your internet connection. If it's slow, try switching to a different network. 2. Clear the app cache by offloading the app and rein... ⇲

Network issue

Network errors

Fix: 1. Ensure you have a stable internet connection. Try toggling Airplane Mode on and off to reset your connection. 2. Restart your router if y... ⇲

Permissions issue

Inability to view shifts of coworkers

Fix: 1. Ensure you have the correct permissions set in the app. Check your account settings to see if you have access to view coworker shifts. 2.... ⇲

No access to self-scheduling

Fix: 1. Verify that your account has the necessary permissions for self-scheduling. Check with your supervisor or HR if needed. 2. Log out and lo... ⇲

Installation issue

Requires multiple uninstall/reinstall attempts

Fix: 1. Ensure you are following the correct uninstall process: go to Settings > General > iPhone Storage > HCA Inspire > Delete App. 2. After un... ⇲

Updates issue

Horrible update experience

Fix: 1. If the app is not functioning well after an update, try uninstalling and reinstalling it to reset any issues caused by the update. 2. Cle... ⇲