fix problems on VIEWBUG [iphone]

​

—— Run into issues on VIEWBUG? Get help pending when official support gets back to you!

VIEWBUG - Photography
Info:
company: ViewBug
: https://help.viewbug.com
Chat with our AI-based VIEWBUG Support
   Hello! How can I assist you?  

characters left:
 
Notifications issue

Notifications tab fails to open

Fix: 1. Restart the app: Close the app completely and reopen it. This can often resolve temporary glitches. 2. Check notification settings: Go to... ⇲

Misleading email notifications

Fix: 1. Check your notification settings: Go to Settings > Notifications > VIEWBUG and adjust your preferences to reduce misleading notifications... ⇲

Spammy email notifications

Fix: 1. Adjust email preferences: Log into the VIEWBUG website and adjust your email notification settings to reduce spammy notifications. 2. Uns... ⇲
 
Messages issue

Cannot access inbox from the app

Fix: 1. Check for app updates: Ensure you are using the latest version of the app by checking the App Store for updates. 2. Clear app cache: Go t... ⇲

No option to view messages in the app

Fix: 1. Check for app updates: Ensure you are using the latest version of the app, as updates may add new features. 2. Use the website: If the ap... ⇲
 
Compatibility issue

Challenges only available on the browser

Fix: 1. Use the browser version: If challenges are not available in the app, access VIEWBUG through your mobile browser. This will allow you to p... ⇲

Limited functionality compared to the website

Fix: 1. Use the website for full functionality: If certain features are missing in the app, access VIEWBUG through your mobile browser for a comp... ⇲
 
Glitches issue

Glitches when liking or rewarding photos

Fix: 1. Restart the app: Close and reopen the app to see if the glitches persist. 2. Check your internet connection: Ensure you have a stable con... ⇲
 
Account issue

Issues with password changes

Fix: 1. Use the 'Forgot Password' feature: If you're having trouble changing your password, use the 'Forgot Password' link on the login page to r... ⇲

Difficulty in deleting account

Fix: 1. Check the app settings: Look for an account deletion option in your profile settings. If available, follow the prompts to delete your acc... ⇲
 
Bugs issue

Inconsistent likes/rewards count

Fix: 1. Refresh the app: Close and reopen the app to see if the counts update correctly. 2. Check your internet connection: Ensure you have a sta... ⇲
 
Support issue

Automated customer support

Fix: 1. Use the help section: Check the app's help or FAQ section for common issues and solutions that may address your concerns without needing... ⇲
 
UI issue

Inability to view awards on photos

Fix: 1. Refresh the app: Close and reopen the app to see if the awards appear. 2. Check your internet connection: Ensure you have a stable connec... ⇲
 
Updates issue

Problems with app updates causing crashes

Fix: 1. Reinstall the app: If an update caused issues, delete the app and reinstall it from the App Store to ensure you have a clean version. 2.... ⇲
 
Customization issue

Limited editing tools for paid members

Fix: 1. Use external editing apps: Consider using third-party photo editing apps that offer more features and then upload your edited photos to V... ⇲
 
Syncing issue

Poor communication between app and website

Fix: 1. Use the website for full functionality: If the app is not syncing well with the website, consider using the website for a more reliable e... ⇲
 
Feedback issue

Lack of real criticism in feedback

Fix: 1. Seek feedback from peers: Share your work with friends or photography groups outside of VIEWBUG for more constructive criticism. 2. Use s... ⇲

Favoritism in contests

Fix: 1. Participate in multiple contests: Increase your chances of winning by entering various contests rather than focusing on just one. 2. Enga... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
92.1%

Neutral
4.2%

Bad experience
3.7%

~ from our NLP analysis of 12,734 combined software ratings.

 Switch to these Alternatives:
GuruShots: Photography Game
500px-Photo Sharing Community
Glass — Photography Community
UNSCRIPTED Photography Poses
Contributor by Getty Images
Posa Photography Posing Ideas
PhotoPills
Share for Luminar Neo
Capture One
Pic-Time

 Private Data VIEWBUG collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Contacts
    • User Content
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics

  Cost of Subscriptions
  1. Pro: $4.99 monthly membership
  2. Pro Yearly Special: $19.99 Pro Yearly Membership
  3. Premium: $4.99 monthly membership
  4. Pro+ Monthly: $7.99 Pro+ Monthly Subscription
  5. Pro Yearly: $107.99 yearly membership
  6. Pro Monthly Special: $9.99 Pro Monthly Membership
  7. Pro Yearly Special No Trial: $39.99 Pro Yearly Membership
  8. Pro+ yearly: $59.99 Pro+ yearly subscription
  9. Premium Yearly: $29.99 yearly membership
  10. Photo Editor PRO: $19.99 Yearly membership for creatives