—— Run into issues on All In CU? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: To improve your experience with the app, consider customizing the app settings to suit your preferences. Check for any available updates in... ⇲
Fix: Ensure that your internet connection is stable. Switch between Wi-Fi and mobile data to see if the issue persists. If the problem continues,... ⇲
Fix: Close any background apps that may be consuming resources. Double-tap the home button (or swipe up from the bottom on newer iPhones) and swi... ⇲
Fix: Review the app's guidelines for mobile deposits to ensure you meet all requirements, such as check type and amount limits. If you encounter... ⇲
Fix: Check the app's guidelines for mobile deposits to confirm that savings accounts are eligible for deposits. If not, consider depositing check... ⇲
Fix: Check if the app has a feature for linking external payment methods. If not, consider using the bank's website through a mobile browser, whi... ⇲
Fix: Review your account statements in the app to identify the source of the charges. Check for any fees associated with specific transactions or... ⇲
Fix: Log out of the app and log back in to refresh your account information. This can sometimes trigger an update of your account status. OR I... ⇲
Fix: Check your app settings for any session timeout settings. If available, adjust them to a longer duration. Ensure that your iPhone's software... ⇲
Fix: While you cannot change the app's design, you can customize your device's display settings. Go to Settings > Display & Brightness and adjust... ⇲
Fix: Explore the app for any available messaging or chat features. If these are limited, consider using the bank's website for more comprehensive... ⇲
Fix: Plan your banking needs during the weekdays when customer service is available. If you have urgent issues, consider using the app's features... ⇲
Fix: Ensure that your phone number is correctly entered in the app settings. If you are not receiving calls, check your phone's settings to ensur... ⇲
Fix: Ensure that TouchID or FaceID is enabled in your iPhone settings. Go to Settings > Face ID & Passcode (or Touch ID & Passcode) and make sure... ⇲
Fix: Force close the app by swiping up from the bottom of the screen (or double-tapping the home button) and swiping the app off the screen. Rest... ⇲