fix problems on Pengle [iphone]

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—— Run into issues on Pengle ? Get help pending when official support gets back to you!

Pengle Mobile
Info:
company: NSTAGE Inc.
: http://www.facebook.com/talkpengle
: www.nstage.io
Chat with our AI-based Pengle Support
   Hello! How can I assist you?  

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Loading issue

Game won't load

Fix: 1. Check your internet connection to ensure you are connected to Wi-Fi or have a strong cellular signal. 2. Try toggling Airplane Mode on an... ⇲
 
Gameplay issue

Inability to collect bonuses

Fix: 1. Ensure you are connected to the internet, as bonuses may require a connection to be collected. 2. Restart the app and check if the bonuse... ⇲

Level progress is locked

Fix: 1. Ensure you have completed all required tasks for the current level. 2. Restart the app to refresh your progress and check if the level un... ⇲

Difficulty in reaching certain levels

Fix: 1. Review any in-game tutorials or guides that may provide tips for progressing through difficult levels. 2. Restart the app to refresh your... ⇲
 
Bugs issue

Disappearing in-game currency

Fix: 1. Restart the app to see if the currency reappears. 2. Check for any updates in the App Store that may address this issue. OR 1. Keep tr... ⇲
 
Glitches issue

Glitches in scoring

Fix: 1. Restart the app to refresh the scoring system. 2. Check for updates in the App Store that may fix scoring issues. OR 1. If the glitche... ⇲
 
Notifications issue

Incorrect notifications about gifts

Fix: 1. Check your notification settings for the app in Settings > Notifications and ensure they are enabled. 2. Restart the app to refresh notif... ⇲

Spelling errors in notifications

Fix: 1. Take note of the errors and report them through any feedback option available in the app. 2. Restart the app to see if the notifications... ⇲
 
Updates issue

Pengle fails to open after updates

Fix: 1. Restart your iPhone to clear any temporary issues. 2. Check for any additional updates in the App Store for Pengle Mobile. OR 1. Delet... ⇲
 
Battery issue

Messages from the app drain battery

Fix: 1. Go to Settings > Notifications > Pengle Mobile and adjust notification settings to reduce frequency. 2. Limit background app refresh by g... ⇲
 
Support issue

No customer support available

Fix: 1. Check the app for any FAQ or help section that may provide answers to common issues. 2. Look for community forums or social media groups... ⇲
 
Performance issue

Ongoing performance issues

Fix: 1. Ensure your iPhone is updated to the latest iOS version. 2. Close other apps running in the background to free up resources. OR 1. Cle... ⇲
 
Installation issue

Pengle requires constant reinstallation

Fix: 1. Ensure your iPhone has enough storage space to accommodate the app. 2. Regularly clear cache and data by offloading the app in iPhone Sto... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Bad experience
55.8%

Good experience
29.5%

Neutral
14.7%

~ from our NLP analysis of 95 combined software ratings.

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 Private Data Pengle collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Purchases
    • Location
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. 50 Gem Pack: $4.99 50 Gems are contained in this pack. They can be used to buy Lives, Coins and Magic Jars at Shops in Pengle.
  2. 110 Gem Pack: $9.99 110 Gems are contained in this pack. They can be used to buy Lives, Coins and Magic Jars at Shops in Pengle.
  3. 130 Package Sale Pack.: $12.99 Get 130 Package Sale Pack.
  4. 1450 Gem Pack: $99.99 1450 Gems are contained in this pack. They can be used to buy Lives, Coins and Magic Jars at Shops in Pengle.
  5. 230 Sale Pack.: $19.99 Get 230 Sale Pack.
  6. 20 Gem Pack: $1.99 20 Gems are contained in this pack. They can be used to buy Lives, Coins and Magic Jars at Shops in Pengle.
  7. 500 Sale Pack.: $39.99 Get 500 Sale Pack.
  8. 52 Gem Pack: $4.99 52 Gems are contained in this pack. They can be used to buy Lives, Coins and Magic Jars at Shops in Pengle.
  9. 235 Gem Pack: $19.99 235 Gems are contained in this pack. They can be used to buy Lives, Coins and Magic Jars at Shops in Pengle.
  10. 625 Gem Pack: $49.99 625 Gems are contained in this pack. They can be used to buy Lives, Coins and Magic Jars at Shops in Pengle.