—— Run into issues on Mouse ? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Go to the app settings and look for an option related to mouse visibility or frequency. If available, adjust the settings to reduce how ofte... ⇲
Fix: To prevent accidental touches, you can enable Guided Access on your iPhone. Go to Settings > Accessibility > Guided Access, and turn it on.... ⇲
Fix: Check if there is a 'Save Progress' option in the app settings or during gameplay. If available, make sure to save your progress before exit... ⇲
Fix: Ensure that the volume on your device is turned up and not muted. Check the app settings for any sound options and make sure they are enable... ⇲
Fix: To minimize accidental exits, enable Guided Access as mentioned earlier. This will lock the app in place and prevent any accidental touches... ⇲
Fix: If the mini games have a time limit, try to engage your cat in shorter play sessions to maximize the enjoyment of each game. You can also se... ⇲
Fix: To manage supervision, set up a designated play area where your cat can safely interact with the app while you monitor them from a distance.... ⇲
Fix: Check the app settings for any options related to mouse behavior. If there is no option to adjust hiding time, try to observe your cat's pla... ⇲
Fix: To prevent accidental gestures, enable Guided Access as previously mentioned. This will disable all gestures and keep the app in focus, allo... ⇲
Fix: To prevent accidental purchases, go to Settings > Screen Time > Content & Privacy Restrictions. Enable restrictions and set a passcode. Unde... ⇲