fix problems on PUB Reader [iphone]

—— Run into issues on PUB Reader? Get help pending when official support gets back to you!

PUB Reader - for MS Publisher

Info:

company: RootRise Technologies Pvt. Ltd.

: http://rootrisetech.com/support

: rootrisetech.com

Chat with our AI-based PUB Reader Support

🛠️ Common PUB Reader Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Documents not accurately displayed

Fix: Check if the PUB Reader app is updated to the latest version. Go to the App Store, search for PUB Reader, and see if an update is available.... ⇲

Unable to edit documents

Fix: Ensure that the document you are trying to edit is not locked or protected. If it is, you will need to unlock it using MS Publisher on a des... ⇲

Compatibility issue

Cannot open MS Publisher documents

Fix: Verify that the file extension is compatible with PUB Reader. The app may not support certain versions of MS Publisher files. Try saving the... ⇲

UI issue

Fonts missing

Fix: Install the missing fonts on your iPhone. You can use font management apps available in the App Store to add custom fonts that may be requir... ⇲

Changes layout and fonts

Fix: Try adjusting the document settings in PUB Reader. Look for options related to layout and font settings to see if you can manually correct t... ⇲

Bugs issue

Printing does not work

Fix: Ensure that your iPhone is connected to a compatible printer. Check the printer settings and make sure it is set up for AirPrint or the rele... ⇲

Creates jumbled mess from files

Fix: Check the file format and ensure it is compatible with PUB Reader. If the file is not supported, try converting it to a different format bef... ⇲

Creates new project instead of opening existing one

Fix: Make sure you are using the 'Open' function in PUB Reader rather than 'New Project'. Look for an 'Open' option in the app's menu to access e... ⇲

Syncing issue

Does not detect files from Google Drive

Fix: Ensure that PUB Reader has permission to access Google Drive. Go to your iPhone settings, find PUB Reader, and check the permissions for acc... ⇲

Customization issue

Changes background and style

Fix: Check the document settings in PUB Reader to see if there are options to adjust the background and style settings manually. OR Consider e... ⇲

Support issue

Poor customer support

Fix: Utilize online forums and communities related to PUB Reader where users share solutions and tips. This can be a valuable resource for troubl... ⇲

Payments issue

No refund policy

Fix: Review the App Store's refund policy. If you believe the app is not functioning as advertised, you can request a refund through your purchas... ⇲