fix problems on KAYAK [iphone]

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—— Run into issues on KAYAK? Get help pending when official support gets back to you!

KAYAK: Flights, Hotels & Cars
Info:
company: KAYAK
: https://www.kayak.com/feedback/form
: www.kayak.com
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Support issue

Poor customer service response

Fix: 1. Use In-App Support: Navigate to the help or support section within the KAYAK app to access FAQs or chat support, which may provide quicke... ⇲
 
Ads issue

Bait pricing on flights

Fix: 1. Verify Prices: Before booking, check the final price breakdown on the booking page to ensure there are no hidden fees or changes in prici... ⇲
 
Search issue

Difficulty in filtering flight options

Fix: 1. Use Advanced Filters: When searching for flights, tap on the filter options to refine your search by price, duration, layovers, etc. Make... ⇲

Inability to filter itinerary details effectively

Fix: 1. Use Search Function: Use the search function within your itinerary to find specific details quickly. 2. Organize Manually: If filtering i... ⇲
 
Settings issue

Limited functionality for multi-leg trips

Fix: 1. Plan Separately: If the app struggles with multi-leg trips, consider booking each leg separately to ensure you get the best options avail... ⇲
 
Notifications issue

Issues with price watch notifications

Fix: 1. Check Notification Settings: Ensure that notifications for KAYAK are enabled in your iPhone settings. Go to Settings > Notifications > KA... ⇲

Inconsistent price alerts

Fix: 1. Set Alerts Carefully: When setting price alerts, ensure you are selecting the correct flight and parameters to avoid inconsistencies. 2.... ⇲
 
Payments issue

Complicated booking process with third-party services

Fix: 1. Review Booking Steps: Carefully read through each step of the booking process to ensure you understand what information is required. Take... ⇲
 
Account issue

Lack of automatic passenger info saving

Fix: 1. Manually Save Information: After booking a flight, manually enter and save passenger information in the app settings for future use. 2. U... ⇲

No option for youth flight bookings without an adult

Fix: 1. Check Airline Policies: Review the specific airline's policies regarding youth bookings, as some may allow unaccompanied minors under cer... ⇲
 
Updates issue

Missing features after app updates

Fix: 1. Explore New Features: After an update, take time to explore the app to familiarize yourself with any new layout or features that may have... ⇲
 
Login issue

Problems with session expiration

Fix: 1. Stay Logged In: If you frequently experience session expiration, try to stay logged in by not closing the app completely. Use the app swi... ⇲
 
UI issue

Difficulty in accessing mobile boarding passes

Fix: 1. Check Email: Ensure that you have received your boarding pass via email from the airline and check your spam folder if you don’t see it.... ⇲

Confusing user interface changes

Fix: 1. Explore the App: Take time to explore the new interface and familiarize yourself with the layout and features. 2. Check Help Section: Loo... ⇲
 
Network issue

Limited offline functionality

Fix: 1. Download Itineraries: Before traveling, download your itinerary and any important information while connected to Wi-Fi to access it offli... ⇲
 
Messages issue

Unclear communication regarding flight changes

Fix: 1. Check Notifications: Regularly check the notifications section in the app for any updates regarding your flight status. 2. Set Up Alerts:... ⇲
 
Bugs issue

Issues with displaying accurate flight availability

Fix: 1. Refresh the App: Close and reopen the app to refresh the data and check for updated flight availability. 2. Check Alternative Sources: Cr... ⇲
 
Compatibility issue

Problems with integrating external bookings

Fix: 1. Manually Enter Details: If integration fails, manually enter your external booking details into the KAYAK app for tracking purposes. 2. U... ⇲
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 what users are saying
Good experience
96.9%

Neutral
1.9%

Bad experience
1.2%

~ from our NLP analysis of 438,551 combined software ratings.

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 Private Data KAYAK collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Location
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics