fix problems on Step Counter & GPS Walks [iphone]

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—— Run into issues on Step Counter & GPS Walks? Get help pending when official support gets back to you!

Step Counter & GPS Walks
Info:
company: Galaxy Line LLC
: http://galaxylineapp.com
: galaxylineapp.com
Chat with our AI-based Step Counter & GPS Walks Support
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Customization issue

Lack of personalized features

Fix: Explore the app's settings to see if there are any customization options available. Sometimes, features may be hidden in menus or require yo... ⇲
 
Features issue

Limited functionality compared to free alternatives

Fix: Evaluate your fitness tracking needs and determine if the free alternatives meet those needs. If they do, consider switching to a free app t... ⇲

Limited features for the price

Fix: Reassess your fitness goals and determine if the app's features align with your needs. If not, consider switching to a more feature-rich app... ⇲
 
Bugs issue

Inaccurate tracking of indoor activities

Fix: Ensure that the app has the necessary permissions to access your location and motion data. Go to Settings > Privacy > Location Services and... ⇲

Step Counter & GPS Walks does not track all activities

Fix: Check the app's settings to see if there are options to enable tracking for specific activities. Some apps require users to manually select... ⇲

Inconsistent step tracking

Fix: Ensure that the app is updated to the latest version, as updates often include bug fixes that can improve tracking accuracy. Check the App S... ⇲
 
Support issue

Poor customer service

Fix: Utilize the app's FAQ or help section, which may provide answers to common issues without needing to contact support. This can save time and... ⇲

Automated responses from support

Fix: When contacting support, be specific in your inquiry and include all relevant details. This may help in receiving a more personalized respon... ⇲
 
Notifications issue

No reminder for trial expiration

Fix: Set a personal reminder on your phone or calendar a few days before the trial expiration date to evaluate whether you want to continue with... ⇲
 
Payments issue

Charges after cancellation request

Fix: Keep a record of your cancellation request, including dates and any confirmation messages. This documentation can be useful if you need to d... ⇲

Refunds at company's discretion

Fix: Review the app's refund policy in the terms and conditions to understand the criteria for refunds. This can help you prepare your case if yo... ⇲
 
UI issue

Confusing user interface

Fix: Take some time to explore the app's interface and familiarize yourself with its layout. Look for tutorial videos or guides online that can h... ⇲
 
Account issue

No access during free trial

Fix: Ensure that you have properly activated the free trial by following all prompts during the sign-up process. Check your email for any confirm... ⇲

Misleading trial terms

Fix: Before signing up for any trial, carefully read the terms and conditions to understand what you are agreeing to. Take notes on key points su... ⇲

No clear instructions for cancellation

Fix: Search for cancellation instructions within the app's help or FAQ section. Many apps provide step-by-step guides for cancellation in these a... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
70.8%

Bad experience
25.6%

Neutral
3.7%

~ from our NLP analysis of 1,478 combined software ratings.

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 Private Data Step Counter & GPS Walks collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. 1 Year Premium: $19.99 Yearly premium access
  2. Premium Access: $4.99 Step Counter & GPS Walks
  3. Premium Access: $29.99 Step Counter & GPS Walks