fix problems on KTMconnect [iphone]

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—— Run into issues on KTMconnect? Get help pending when official support gets back to you!

KTMconnect
Info:
company: Pierer Industrie AG
: https://www.ktm.com
: www.ktm.com
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Payments issue

No in-app purchase options

Fix: 1. Check the app store for any available updates to the KTMconnect app that may introduce in-app purchase options. 2. If in-app purchases ar... ⇲

Monthly subscription required for features

Fix: 1. Evaluate the features you need and consider whether the subscription cost is justified based on your usage. 2. Look for alternative apps... ⇲

High subscription cost

Fix: 1. Compare the subscription cost with other similar apps to determine if it offers competitive value. 2. Look for any available discounts or... ⇲

Difficult to unsubscribe from automatic renewal

Fix: 1. Go to Settings > [your name] > Subscriptions on your iPhone to manage your subscriptions. 2. Select the KTMconnect subscription and choos... ⇲
 
Compatibility issue

Paid navigation app not available in the U.S.

Fix: 1. Use alternative navigation apps that are available in the U.S., such as Google Maps, Waze, or Apple Maps, which provide comprehensive nav... ⇲

Corrupts existing KTM MyRide app

Fix: 1. Uninstall both the KTMconnect and KTM MyRide apps, then reinstall them to ensure they are both functioning correctly. 2. Ensure that both... ⇲

Misleading compatibility claims

Fix: 1. Verify the compatibility of your bike with the app by checking the official KTM website or user manual. 2. If the app does not support yo... ⇲

Limited bike support

Fix: 1. Check the app's official website for a list of supported bikes and see if your model is included. 2. If your bike is not supported, consi... ⇲

No motorcycle information provided

Fix: 1. Check the app settings to see if there are options to input or view motorcycle information. 2. If the app lacks this feature, consider us... ⇲

KTMconnect does not support older models

Fix: 1. Verify the compatibility of your older model with the app on the official website. 2. If unsupported, look for alternative apps that cate... ⇲

KTMconnect fails to connect with certain bikes

Fix: 1. Ensure that your bike is compatible with the app by checking the official KTM website. 2. Restart both your bike and the app to reset the... ⇲
 
Bugs issue

Navigation does not provide fastest route

Fix: 1. Check the navigation settings within the app to ensure that the route preferences are set to 'fastest route' instead of 'scenic' or 'shor... ⇲

Turn-by-turn navigation does not work

Fix: 1. Ensure that location services are enabled for the KTMconnect app. Go to Settings > Privacy > Location Services and make sure it is set to... ⇲
 
Crashes issue

KTMconnect crashes without warnings

Fix: 1. Update the app to the latest version available in the App Store. 2. Clear the app's cache by deleting and reinstalling the app. This can... ⇲
 
Downloads issue

Navigation app removed from App Store

Fix: 1. If the app is removed, look for alternative navigation apps that provide similar features. 2. Check online forums or the app's official w... ⇲
 
Freezing issue

Navigation freezes during use

Fix: 1. Ensure that your iPhone's software is up to date. Go to Settings > General > Software Update. 2. Close other apps running in the backgrou... ⇲
 
Settings issue

Lack of settings or configuration options

Fix: 1. Explore all sections of the app to ensure you are not missing any hidden settings. 2. Check the app's help section or user manual for gui... ⇲
 
Performance issue

Inconsistent performance after initial use

Fix: 1. Clear the app's cache by deleting and reinstalling it. 2. Ensure your iPhone is updated to the latest software version. OR 3. Monitor... ⇲
 
Value issue

Limited value compared to free navigation apps

Fix: 1. Assess the features of the KTMconnect app and compare them with free navigation apps to determine if the premium features are worth the c... ⇲
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 what users are saying
Bad experience
81.3%

Good experience
15.0%

Neutral
3.8%

~ from our NLP analysis of 80 combined software ratings.

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 Private Data KTMconnect collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • User Content
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Purchases
    • Contacts
    • User Content
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. [NAVIGATION] Premium monthly: $9.99 Enables all premium features of navigation
  2. [NAVIGATION] premium yearly: $59.99 access all premium features of the navigation
  3. [RIDER] annual subscription: $69.99 Access to RIDER for one year
  4. [NAVIGATION] BASIC purchase: $9.99 NAVIGATION (BASIC) for bikes before MY22
  5. [RIDER] monthly subscription: $11.99 Access to RIDER for one month