fix problems on Rec Room [iphone]

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—— Run into issues on Rec Room? Get help pending when official support gets back to you!

Rec Room: Play with Friends
Info:
company: Rec Room Inc
: https://recroom.zendesk.com/
: rec.net
Chat with our AI-based Rec Room Support
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Slow issue

Lag issues

Fix: 1. Lower the graphics settings in the app if available. This can help improve performance on older devices. 2. Ensure that no other apps ar... ⇲
 
Privacy issue

Inappropriate language from users

Fix: 1. Use the in-app reporting feature to report users who use inappropriate language. This can help improve the community. 2. Adjust your pri... ⇲

Lack of clarity on reporting inappropriate behavior

Fix: 1. Familiarize yourself with the reporting process by reviewing any available help documentation within the app. 2. Practice using the repo... ⇲
 
Audio issue

Voice chat moderation is ineffective

Fix: 1. Use the mute feature to silence users who are being disruptive. This can help create a better experience for you. 2. Report users who ar... ⇲

Voice chat can lead to harassment

Fix: 1. Use the mute feature to silence users who are harassing you. 2. Adjust your privacy settings to limit who can contact you in voice chat.... ⇲
 
Bugs issue

Animation bugs when moving objects

Fix: 1. Restart the app to see if the issue resolves itself. Sometimes, a simple restart can fix animation glitches. 2. Check for updates to the... ⇲
 
Gameplay issue

Difficulties with mobile controls

Fix: 1. Adjust the sensitivity settings in the app if available. This can help make controls more responsive. 2. Practice using the controls in... ⇲
 
Compatibility issue

Inconsistent user experience across platforms

Fix: 1. Ensure that you are using the latest version of the app on your device. Check for updates in the App Store. 2. Familiarize yourself with... ⇲
 
Support issue

Limited reporting response from moderation

Fix: 1. Use the in-app reporting feature consistently to document issues. This can help build a case for more effective moderation. 2. Keep a re... ⇲
 
Ads issue

Repetitive public inventions in store

Fix: 1. Explore user-created content and communities for more diverse experiences. 2. Provide feedback through the app's feedback feature to exp... ⇲
 
UI issue

UI changes are frustrating

Fix: 1. Take time to explore the new UI and familiarize yourself with the changes. 2. Look for tutorials or guides online that explain the new f... ⇲
 
Account issue

Junior accounts have limited features

Fix: 1. Review the features available for junior accounts and see if there are any settings you can adjust to enhance the experience. 2. Encoura... ⇲
 
Crashes issue

Inability to mute users without crashing

Fix: 1. Try muting users through the settings menu instead of the in-game interface to see if it prevents crashes. 2. Restart the app before att... ⇲
 
Customization issue

Inability to customize controls effectively

Fix: 1. Check the settings menu for any available control customization options. 2. Experiment with different control layouts to find one that w... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
94.0%

Bad experience
3.7%

Neutral
2.3%

~ from our NLP analysis of 737,528 combined software ratings.

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 Private Data Rec Room collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Contact Info
    • User Content
    • Search History
    • Identifiers
    • Usage Data
    • Sensitive Info
    • Diagnostics

  Cost of Subscriptions
  1. Rec Room+ Monthly Membership: $7.99 Rec Room+ Monthly (30 day) Membership
  2. 2,500 Tokens: $4.99 2,500 Tokens
  3. 5,500 Tokens: $9.99 5,500 Tokens
  4. Starter Pack: $4.99 Starter Pack
  5. 12,000 Tokens: $19.99 12,000 Tokens
  6. 35,000 Tokens: $49.99 35,000 Tokens
  7. Special Offer 1: $2.99 Avatar Items & Bonus Resources
  8. Special Offer 3: $9.99 Avatar Items & Bonus Resources
  9. Special Offer 2: $4.99 Avatar Items & Bonus Resources
  10. Special Offer 5: $19.99 Avatar Items & Bonus Resources