fix problems on Canada Post [iphone]

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Canada Post
Info:
company: Canada Post Corporation
: http://www.canadapost.ca
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Features issue

Canada Post lacks comprehensive tracking features

Fix: To enhance your tracking experience, use the Canada Post website for more detailed tracking information. The website may provide additional... ⇲

Inability to schedule services through the app

Fix: To schedule services, use the Canada Post website where scheduling options are available. This can be a more effective way to manage your se... ⇲

Limited functionality compared to website

Fix: For tasks that the app cannot perform, such as scheduling or detailed tracking, use the Canada Post website as it offers more comprehensive... ⇲
 
Updates issue

Inconsistent delivery updates

Fix: To mitigate inconsistent updates, regularly check the tracking status on the Canada Post website. This can sometimes provide more accurate a... ⇲

Unclear status updates

Fix: For clearer updates, check the detailed tracking information on the Canada Post website. It often provides more context and specifics about... ⇲
 
Account issue

Address verification issues

Fix: Double-check the address you entered in the app for any typos or errors. Ensure that the format matches Canada Post's requirements, includin... ⇲
 
Support issue

Poor customer service response

Fix: For quicker responses, try using Canada Post's live chat feature on their website during business hours. This can often yield faster results... ⇲

Lack of resolution for missing packages

Fix: Document all relevant information about the missing package, including tracking numbers and delivery dates, and submit a detailed report thr... ⇲
 
Crashes issue

Frequent app crashes

Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for Canada Post, and check for any available updates. Upd... ⇲
 
Bugs issue

Tracking numbers often invalid

Fix: Verify that you are entering the tracking number correctly, as even a small mistake can lead to an invalid status. Check for any spaces or i... ⇲

Packages marked as delivered but not received

Fix: Check with neighbors or household members to see if they received the package on your behalf. Sometimes packages are delivered to the wrong... ⇲
 
Payments issue

No online payment option

Fix: To make payments, use the Canada Post website where online payment options are available. You can complete transactions there and then use t... ⇲
 
Notifications issue

Delayed package movement notifications

Fix: Check your notification settings in the app to ensure that you have enabled all relevant alerts for package movement. This can help you rece... ⇲
 
Network issue

Frequent disconnections during use

Fix: Ensure that your internet connection is stable. If you are on Wi-Fi, try switching to mobile data or vice versa to see if the issue persists... ⇲
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 what users are saying
Good experience
90.5%

Bad experience
7.3%

Neutral
2.2%

~ from our NLP analysis of 3,962 combined software ratings.

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 Private Data Canada Post collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Contact Info
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics