fix problems on Playback [iphone]

—— Run into issues on Playback? Get help pending when official support gets back to you!

Playback: Watch Together

Info:

company: Playback Inc.

: https://about.playback.tv/faq

: www.playback.tv

Chat with our AI-based Playback Support

🛠️ Common Playback Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Cannot connect with NBA League Pass and other streaming services

Fix: Check your internet connection to ensure it is stable. If you are on Wi-Fi, try switching to mobile data or vice versa. Restart the app afte... ⇲

iPad version needs improvement

Fix: Try adjusting the display settings on your iPad. Go to Settings > Display & Brightness and ensure that the settings are optimized for your i... ⇲

Audio issue

Audio appears as being on a phone call in car audio system

Fix: Check the audio settings within the app. Go to the app settings and look for audio output options. Ensure that it is set to the correct outp... ⇲

Video issue

No option to playback live streams

Fix: Look for a 'Record' or 'Save' option within the app before starting a live stream. This may allow you to access the stream later. OR If t... ⇲

UI issue

Lacks mini screen feature for multitasking

Fix: Use the Picture-in-Picture (PiP) feature if your iPhone supports it. Start playing a video, then swipe up from the bottom of the screen to g... ⇲

Compatibility issue

Limited integration with multiple streaming platforms

Fix: Check if there are any settings within the app that allow you to link or integrate additional streaming services. Look for an 'Add Account'... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

97.4%

Neutral

1.6%

Bad experience

0.9%

~ from our NLP analysis of 2,494 combined software ratings.

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Private Data Playback collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
- Identifiers
- Usage Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- User Content
- Diagnostics

Cost of Subscriptions

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