—— Run into issues on Rec'n'Share? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Ensure your iPhone is running the latest version of iOS. Go to Settings > General > Software Update and install any available updates. 2... ⇲
Fix: 1. Ensure that the EAD10 is fully charged and powered on. 2. Check the Bluetooth settings on your iPhone. Go to Settings > Bluetooth and en... ⇲
Fix: 1. Check your iPhone's storage. Low storage can cause performance issues. Go to Settings > General > iPhone Storage and free up space if nec... ⇲
Fix: 1. Check the app settings to see if there is an option to disable the click track before recording. 2. If the click is already recorded, us... ⇲
Fix: 1. Ensure that the app is updated to the latest version. Check the App Store for updates. 2. Check your iPhone's storage and free up space... ⇲
Fix: 1. Check the file formats of your songs. Ensure they are compatible with the app (e.g., MP3, WAV). 2. Use a file conversion tool to convert... ⇲
Fix: 1. Check the app's documentation or website for recommended cables. Purchase a compatible cable if necessary. 2. If you have a Lightning to... ⇲
Fix: 1. Ensure that your iPhone model is compatible with the app. Check the app's requirements in the App Store. 2. Restart your iPhone to clear... ⇲
Fix: 1. Ensure you have enough storage space on your iPhone. Go to Settings > General > iPhone Storage to check. 2. After recording, wait a few... ⇲
Fix: 1. Check the app settings to ensure the click feature is enabled and configured correctly. 2. Restart the app and your iPhone to reset any... ⇲
Fix: 1. Check the app settings to ensure the metronome is set correctly. Adjust the tempo and volume settings as needed. 2. Restart the app and... ⇲
Fix: 1. Ensure your iPhone has sufficient storage and memory available. Close other apps running in the background. 2. Delete and reinstall the... ⇲
Fix: 1. Restart your iPhone and the device you are trying to connect to. 2. Check for any firmware updates for the device and install them if av... ⇲
Fix: 1. Check if the videos are still stored in your iPhone's Photos app. Sometimes they may not appear in the app but are still saved on your de... ⇲
Fix: 1. Familiarize yourself with the app by exploring all its features and settings. Consider watching tutorial videos online for guidance. 2.... ⇲
Fix: 1. Regularly check the App Store for updates to ensure you have the latest version. 2. Follow online forums or communities related to the a... ⇲
Fix: 1. Ensure that the downloaded songs are in a compatible format. Check the app's documentation for supported formats. 2. Try deleting and re... ⇲
Fix: 1. Ensure that your iPhone has enough storage space. Go to Settings > General > iPhone Storage and free up space if necessary. 2. Restart t... ⇲
Fix: 1. Ensure that both the app and your iPhone are updated to the latest versions. 2. Try toggling Bluetooth off and on in your iPhone's setti... ⇲
Fix: 1. Check the app settings to see if there is an option to enable manual tempo adjustment. 2. If the app does not support manual adjustments... ⇲