fix problems on Jackery [iphone]

—— Run into issues on Jackery? Get help pending when official support gets back to you!

Jackery

Info:

company: Jackery

: https://www.jackery.com/

: www.jackery.com

Chat with our AI-based Jackery Support

🛠️ Common Jackery Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Jackery connectivity issues

Fix: 1. Ensure that your iPhone's Bluetooth is turned on and that the Jackery device is within range. 2. Restart both your iPhone and the Jackery... ⇲

Slow remote control response

Fix: 1. Close any background apps on your iPhone that may be consuming resources. 2. Ensure that your Jackery device is fully charged, as low bat... ⇲

UI issue

Inaccurate indicators

Fix: 1. Calibrate the Jackery device by fully charging it and then fully discharging it to reset the battery indicator. 2. Check for any firmware... ⇲

Basic interface with limited features

Fix: 1. Explore all sections of the app to ensure you are not missing any features. 2. Check for updates, as new features may be added in future... ⇲

Account issue

Requires account creation

Fix: 1. If you prefer not to create an account, check if the app allows for guest access or limited functionality without an account. 2. Review t... ⇲

No multiple device access

Fix: 1. If you have multiple Jackery devices, try logging out of the app and logging back in with the account associated with the other device. 2... ⇲

Network issue

Bluetooth connection instability

Fix: 1. Ensure that there are no other Bluetooth devices connected to your iPhone that may interfere with the connection. 2. Forget the Jackery d... ⇲

WiFi connection issues

Fix: 1. Ensure that your Wi-Fi network is functioning properly and that your iPhone is connected to the correct network. 2. Restart your router a... ⇲

Jackery does not display network information

Fix: 1. Check the app settings to see if there is an option to enable network information display. 2. Restart the app to see if it refreshes and... ⇲

Jackery functionality limited without internet

Fix: 1. If possible, ensure that you have a stable internet connection when using the app. 2. Download any necessary offline resources or manuals... ⇲

Customization issue

Limited control options

Fix: 1. Explore the app settings to see if there are any hidden features or advanced settings that can be enabled. 2. Check for app updates that... ⇲

Lack of device categorization for charging preferences

Fix: 1. Manually categorize devices by creating a list of your devices and their charging preferences outside the app. 2. Check if the app has a... ⇲

Notifications issue

No push notifications for battery levels

Fix: 1. Check the app settings to ensure that notifications are enabled. Go to Settings > Notifications > Jackery and toggle on Allow Notificatio... ⇲

Settings issue

Settings do not save

Fix: 1. Ensure that you are using the latest version of the app, as updates may fix bugs related to saving settings. 2. Try clearing the app cach... ⇲

Updates issue

Jackery does not update power consumption in real-time

Fix: 1. Check your internet connection, as a weak connection may delay updates. 2. Restart the app to refresh the data and see if real-time updat... ⇲

Freezing issue

Jackery freezes or becomes unresponsive

Fix: 1. Force close the app by swiping up from the bottom of the screen and swiping the Jackery app off the screen. Then reopen the app. 2. Resta... ⇲