fix problems on IMemories [iphone]

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—— Run into issues on IMemories? Get help pending when official support gets back to you!

iMemories
Info:
company: iMemories
: http://www.imemories.com/contactus
: www.imemories.com
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Uploads issue

Auto upload does not work

Fix: 1. Check Settings: Go to iMemories settings and ensure that auto-upload is enabled. Look for options related to background app refresh and e... ⇲

Poor organization of uploaded content

Fix: 1. Use Folders: If the app allows, create folders or albums to categorize your uploaded content. This can help you find files more easily.... ⇲

Slow upload speeds

Fix: 1. Check Internet Speed: Use a speed test app to check your internet connection. If it's slow, consider switching to a different Wi-Fi netwo... ⇲
 
Downloads issue

Inability to download videos

Fix: 1. Check App Permissions: Ensure that iMemories has the necessary permissions to download files. Go to Settings > Privacy > Photos and check... ⇲
 
Support issue

Customer service issues

Fix: 1. Use In-App Help: Check if the app has a help or FAQ section that can provide answers to common issues. 2. Community Forums: Look for use... ⇲
 
Payments issue

Confusing subscription plans

Fix: 1. Review Subscription Details: Go to the app's subscription section and carefully read the details of each plan. Take notes on what each pl... ⇲

Files deleted after payment issues

Fix: 1. Check Trash/Deleted Items: Look for a trash or deleted items folder within the app where files may be temporarily stored after deletion.... ⇲
 
Video issue

Limited video quality

Fix: 1. Check Settings: Go to the app settings and look for video quality options. Ensure that you have selected the highest quality available.... ⇲
 
Syncing issue

No sync with phone photos

Fix: 1. Check Sync Settings: Go to the app settings and ensure that photo sync is enabled. 2. Restart the App: Close and reopen the app to see i... ⇲
 
Freezing issue

iMemories does not stay open

Fix: 1. Update the App: Ensure you are using the latest version of iMemories. Go to the App Store and check for updates. 2. Restart Your Device:... ⇲
 
Storage issue

Limited storage options

Fix: 1. Review Storage Plans: Check the app for available storage plans and choose one that fits your needs. 2. Optimize Storage: Delete any unn... ⇲
 
Compatibility issue

Inconsistent performance on mobile app

Fix: 1. Clear Cache: Go to Settings > General > iPhone Storage, find iMemories, and offload the app to clear cache. 2. Reinstall the App: If per... ⇲
 
Account issue

Difficulties with accessing account

Fix: 1. Reset Password: If you are having trouble logging in, use the 'Forgot Password' feature to reset your password. 2. Check Username: Ensur... ⇲
 
Settings issue

Lack of clear communication on features

Fix: 1. Explore Help Section: Check the app for a help or support section that outlines features and how to use them. 2. Look for Tutorials: Sea... ⇲
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 what users are saying
Bad experience
64.4%

Good experience
29.4%

Neutral
6.2%

~ from our NLP analysis of 177 combined software ratings.

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 Private Data iMemories collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • User Content
    • Identifiers

  Cost of Subscriptions
  1. iMemories Cloud: $7.99 See why iMemories is the most brilliant place for family videos and photos - not only can you view all your photos and videos on your iOS device, you get unlimited storage, sharing, uploads and downloads all for one flat and friendly price.
  2. iMemories Cloud: $59.99 See why iMemories is the most brilliant place for family videos and photos - not only can you view all your photos and videos on your iOS device, you get unlimited storage, sharing, uploads and downloads all for one flat and friendly price.