fix problems on HomeCam [iphone]

—— Run into issues on HomeCam ? Get help pending when official support gets back to you!

HomeCam for HomeKit

Info:

company: Pearce Media Limited

: https://homecam.app

: homecam.app

Chat with our AI-based HomeCam Support

🛠️ Common HomeCam Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Audio issues on Apple TV app

Fix: 1. Ensure that your Apple TV and HomeCam app are updated to the latest versions. Go to Settings > System > Software Updates on your Apple TV... ⇲

Persistent deselection of cameras

Fix: 1. Open the HomeCam app and navigate to the camera settings. Ensure that the cameras are properly configured and saved. 2. Check for any upd... ⇲

Audio issue

Limited two-way audio support

Fix: 1. Verify that your camera supports two-way audio. Check the specifications of your camera model. 2. Ensure that the microphone and speaker... ⇲

Network issue

Inconsistent camera connectivity

Fix: 1. Check your Wi-Fi signal strength where the cameras are located. If the signal is weak, consider moving the router closer or using a Wi-Fi... ⇲

Auto reconnect feature not manual

Fix: 1. Check the app settings for any options related to connection preferences. If available, disable the auto reconnect feature. 2. Manually r... ⇲

Notifications issue

False motion detection alerts

Fix: 1. Adjust the motion sensitivity settings in the camera settings. Lower the sensitivity to reduce false alerts. 2. Check the camera's field... ⇲

Camera issue

Cameras show as unavailable

Fix: 1. Check your internet connection to ensure it is stable. Restart your router if necessary. 2. Ensure that the cameras are powered on and co... ⇲

Crashes issue

HomeCam crashes when managing cameras

Fix: 1. Ensure that your iPhone is running the latest version of iOS. Go to Settings > General > Software Update. 2. Clear the app cache by delet... ⇲

Video issue

Video feed aspect ratio issues on Apple Watch

Fix: 1. Check the settings on your Apple Watch for video display options. Ensure that the aspect ratio is set to fit the screen. 2. Restart the H... ⇲

Live feed stops after 10 minutes

Fix: 1. Check the app settings for any timeout settings related to live feeds. If available, adjust the timeout duration. 2. Ensure that your iPh... ⇲

Compatibility issue

Limited support for non-HomeKit cameras

Fix: 1. Check if there are any firmware updates available for your non-HomeKit cameras that may enable compatibility. 2. Look for third-party app... ⇲

Updates issue

Widgets not updated in new system

Fix: 1. Remove the HomeCam widget from your home screen and re-add it. Long press on the widget, select 'Remove Widget', then add it back from th... ⇲

Settings issue

Messes up home settings in native Home app

Fix: 1. Check the settings in both the HomeCam app and the native Home app to ensure there are no conflicting configurations. 2. If necessary, re... ⇲