fix problems on Carrabba's [iphone]

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—— Run into issues on Carrabba's? Get help pending when official support gets back to you!

Carrabba's
Info:
company: Carrabba's Italian Grill
: https://www.carrabbas.com/contact-us
: www.carrabbas.com
Chat with our AI-based Carrabba's Support
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Bugs issue

Dine Rewards system is not functioning

Fix: Log out of your account and log back in. Go to the account settings in the app, select 'Log Out', then re-enter your credentials to log back... ⇲

Rewards cannot be redeemed

Fix: Ensure that you have enough points accumulated for redemption. Check your rewards balance in the app under the Dine Rewards section. If you... ⇲

Inaccurate seating availability

Fix: Double-check the seating availability by calling the restaurant directly. The app may not always reflect real-time availability due to delay... ⇲

Bugs in the app without a reporting feature

Fix: Document the bugs you encounter, including steps to reproduce them. This can help you keep track of issues for future reference. OR Check... ⇲
 
UI issue

Menu browsing feature is missing

Fix: Check if there is a 'Menu' tab at the bottom of the app. If it’s not visible, try refreshing the app by closing it completely and reopening... ⇲

Not all menu items are available on the app

Fix: Check for any filters that may be applied in the menu section. Sometimes, filters can hide certain items. Look for a 'Show All' option or re... ⇲

Carrabba's does not allow for easy access to all available items

Fix: Explore all sections of the app thoroughly, including any tabs or menus that may not be immediately visible. Sometimes, items are categorize... ⇲
 
Slow issue

Carrabba's is slow during peak times

Fix: Try using the app during off-peak hours to see if performance improves. If it does, the app may be experiencing high traffic during peak tim... ⇲
 
Login issue

Issues with logging into rewards account

Fix: Ensure that you are entering the correct email and password. If you’ve forgotten your password, use the 'Forgot Password' feature to reset i... ⇲
 
Account issue

Email receipt is not sufficient for record-keeping

Fix: Consider taking a screenshot of the email receipt for your records. This can serve as a backup in case the email is lost. OR If you need... ⇲

Multiple entries required for email confirmation

Fix: Ensure that you are entering your email address correctly and that there are no typos. This can help reduce the need for multiple entries.... ⇲

Difficulty in entering receipt for rewards

Fix: Make sure you are following the correct steps to enter your receipt. Check the app's help section for guidance on how to submit receipts for... ⇲
 
Syncing issue

Inconsistent communication between app and restaurant

Fix: If you notice discrepancies, try to confirm details directly with the restaurant. This can help clarify any misunderstandings. OR Keep a... ⇲
 
Customization issue

Limited options for side dishes in the app

Fix: Check if there is a 'More Options' or 'Customize' feature in the app that may reveal additional side dish choices. OR If the app does not... ⇲
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 what users are saying
Good experience
98.4%

Neutral
0.9%

Bad experience
0.7%

~ from our NLP analysis of 3,025 combined software ratings.

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 Private Data Carrabba's collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Contact Info
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Usage Data
    • Diagnostics