fix problems on Kuda Business [iphone]

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—— Run into issues on Kuda Business? Get help pending when official support gets back to you!

Kuda Business
Info:
company: Kuda Technologies Limited
: https://help.kuda.com
: business.kuda.com
Chat with our AI-based Kuda Business Support
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Account issue

account name not updating

Fix: Try logging out of the app and then logging back in. This can sometimes refresh the account information and update your name. OR If the n... ⇲

account blocked with no resolution

Fix: Check the app for any notifications or messages that may explain why your account is blocked. Sometimes, there may be a simple fix or verifi... ⇲

Kuda Business lagging during account creation

Fix: Close any unnecessary applications running in the background to free up resources, which can help reduce lag during account creation. OR... ⇲
 
Payments issue

error when buying airtime from sub-account

Fix: Ensure that there are sufficient funds in the sub-account before attempting to purchase airtime. Check the balance and try again. OR If t... ⇲

unable to buy data

Fix: Verify that your account has sufficient funds and that you are following the correct steps to purchase data. Sometimes, the process may diff... ⇲

error message when sending funds

Fix: Ensure that you have entered the correct recipient details and that there are sufficient funds in your account to complete the transaction.... ⇲
 
UI issue

input number pad delay

Fix: Check if there are any background apps running that may be consuming resources. Close unnecessary apps to free up memory and processing powe... ⇲

amount input keypad lags

Fix: Close any other applications running in the background to free up system resources, which may help reduce lag. OR Restart your device to... ⇲

user experience is poor

Fix: Take some time to explore the app's features and settings. Familiarizing yourself with the layout can sometimes improve your experience. O... ⇲
 
Crashes issue

Kuda Business crashes when minimized

Fix: Ensure that your device's operating system is up to date, as updates can fix bugs that cause apps to crash. OR Try reinstalling the app t... ⇲
 
Customization issue

no option to show recent transactions

Fix: Check the app's settings or menu options to see if there is a toggle for displaying recent transactions. Sometimes, this feature may be hidd... ⇲
 
Login issue

login issues with existing account

Fix: Double-check your username and password for any typos. Ensure that Caps Lock is not on and that you are using the correct case. OR If you... ⇲

username and password incorrect errors

Fix: Double-check your username and password for any typos. Ensure that you are using the correct case and that Caps Lock is not on. OR If you... ⇲
 
Security issue

no Face ID security option

Fix: Check the app's security settings to see if there is an option to enable Face ID or biometric authentication. If not, consider using a stron... ⇲
 
Registration issue

no sign up provision

Fix: If the app does not allow sign-ups, check if there is a web version of the service that may offer registration options. OR Look for any u... ⇲
 
Network issue

network errors during login

Fix: Check your internet connection to ensure it is stable. Try switching between Wi-Fi and mobile data to see if that resolves the issue. OR... ⇲
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 what users are saying
Good experience
89.4%

Bad experience
7.3%

Neutral
3.2%

~ from our NLP analysis of 681 combined software ratings.

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 Private Data Kuda Business collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Contact Info
    • Contacts
    • Other Data