fix problems on Btok-Blockchain Messenger [iphone]

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—— Run into issues on Btok-Blockchain Messenger? Get help pending when official support gets back to you!

Btok-Blockchain Messenger
Info:
company: BTOK LTD
: http://btok.com
: btok.com
Chat with our AI-based Btok-Blockchain Messenger Support
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Updates issue

unable to update

Fix: Ensure that your device has enough storage space for the update. Go to Settings > General > iPhone Storage to check available space. If spac... ⇲

Btok-Blockchain Messenger may be removed from Apple Store

Fix: Regularly check for updates in the App Store to ensure you have the latest version. This can help maintain compatibility and security. OR... ⇲
 
Compatibility issue

incompatibility with M1 Macs

Fix: If you are trying to run the app on an M1 Mac, ensure you are using the latest version of macOS that supports the app. Check for updates in... ⇲

iPhone 8 compatibility problems

Fix: Ensure that your iPhone 8 is running the latest version of iOS. Go to Settings > General > Software Update to check for updates. OR Try r... ⇲
 
Freezing issue

Btok-Blockchain Messenger freezes after reinstall

Fix: After reinstalling, ensure that you give the app sufficient time to load and initialize. Avoid multitasking during the initial launch. OR... ⇲
 
Bugs issue

unknown errors prevent usage

Fix: Clear the app's cache and data by going to Settings > General > iPhone Storage > Btok-Blockchain Messenger, then tap 'Offload App'. Reinstal... ⇲

Btok-Blockchain Messenger becomes inaccessible after a day

Fix: Check your internet connection and ensure that the app has the necessary permissions to run in the background. Go to Settings > Privacy > Ba... ⇲
 
Crashes issue

frequent crashes

Fix: Ensure that your device has enough free storage space. Go to Settings > General > iPhone Storage and delete unnecessary files or apps. OR... ⇲

crashes on iOS 13 and below

Fix: Update your device to the latest iOS version if possible, as older versions may not be fully supported by the app. OR Try uninstalling th... ⇲

crashes on iPhone 12.3.1

Fix: Check for any available updates for the app in the App Store, as developers may have released a patch for this issue. OR Try resetting yo... ⇲
 
Login issue

login issues

Fix: Double-check your login credentials for accuracy. Ensure that you are entering the correct phone number and any required codes. OR If you... ⇲

verification code not received

Fix: Ensure that your phone number is entered correctly and that you have a good signal. If you are in an area with poor reception, try moving to... ⇲

verification code issues for mainland China users

Fix: If you are in mainland China, consider using a local phone number to receive the verification code, as international numbers may face restri... ⇲

unable to receive verification code

Fix: Ensure that your phone is not blocking SMS from unknown numbers. Check your phone's settings to allow messages from all senders. OR Try r... ⇲

phone verification fails

Fix: Double-check that you are entering the correct phone number format, including the country code. Ensure that your phone is capable of receivi... ⇲

frequent login failures

Fix: Clear the app's cache and data by going to Settings > General > iPhone Storage > Btok-Blockchain Messenger, then tap 'Offload App'. Reinstal... ⇲

third-party login issues

Fix: If you are using a third-party login option, ensure that you have the correct credentials for that service. Try logging in directly through... ⇲

no response after entering phone number

Fix: Wait a few moments after entering your phone number to see if the app processes the request. If there is still no response, try restarting t... ⇲
 
Account issue

forced wallet address binding

Fix: Review the app's settings to see if there is an option to unlink or change your wallet address. If not, consider creating a new account with... ⇲
 
Support issue

ongoing unresolved issues

Fix: Keep the app updated to the latest version, as updates often include bug fixes and improvements. OR Regularly check the app's support or... ⇲
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 what users are saying
Bad experience
66.2%

Good experience
31.0%

Neutral
2.8%

~ from our NLP analysis of 142 combined software ratings.

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 Private Data Btok-Blockchain Messenger collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Location
    • Contact Info
    • Contacts
    • User Content
    • Identifiers