fix problems on Cadence [iphone]

—— Run into issues on Cadence? Get help pending when official support gets back to you!

Cadence - Event Experiences

Info:

company: Event Cadence, Inc.

: https://support.eventcadence.com/

: eventcadence.com

Chat with our AI-based Cadence Support

🛠️ Common Cadence Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Cadence freezes while loading events

Fix: 1. Restart the App: Close the Cadence app completely by swiping it away from the app switcher. Then, reopen the app to see if the issue pers... ⇲

Difficulties logging onto events

Fix: 1. Check Credentials: Ensure that you are entering the correct username and password. If you’ve forgotten your password, use the 'Forgot Pas... ⇲

UI issue

Occasional navigation issues

Fix: 1. Restart the App: Close the app completely and reopen it to see if navigation improves. 2. Update the App: Ensure you have the latest ver... ⇲

Permissions issue

Limited feature usage by some users

Fix: 1. Check User Permissions: Ensure that you have the necessary permissions enabled in the app settings. Go to Settings > Cadence and check if... ⇲

Compatibility issue

Inconsistent performance on certain devices

Fix: 1. Check Device Compatibility: Ensure that your iPhone model is compatible with the latest version of the Cadence app. Check the app's requi... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

95.6%

Bad experience

2.5%

Neutral

2.0%

~ from our NLP analysis of 653 combined software ratings.

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Private Data Cadence collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Location
- Contact Info
- User Content
- Search History
- Identifiers
- Usage Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Diagnostics