fix problems on WavePay [iphone]

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—— Run into issues on WavePay? Get help pending when official support gets back to you!

WavePay
Info:
company: Wave Money
: https://www.facebook.com/WaveMoney
: www.wavemoney.com.mm
Chat with our AI-based WavePay Support
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Login issue

difficult re-login process

Fix: Make sure you are using the correct login credentials. If you have forgotten your password, use the 'Forgot Password?' option to reset it. F... ⇲
 
Account issue

locked accounts without notice

Fix: Check your email for any notifications from WavePay regarding your account status. Sometimes, accounts are locked due to security measures o... ⇲
 
Support issue

poor customer service response

Fix: Utilize the in-app support feature if available. Look for a 'Help' or 'Support' section within the app to submit a query directly. OR Che... ⇲

poor service quality

Fix: Provide feedback through the app's feedback feature if available, as this can help improve future service quality. OR Consider using alte... ⇲
 
Compatibility issue

error on iOS 14.1

Fix: Check for any updates to the app that may address compatibility issues with iOS 14.1. Go to the App Store and update if necessary. OR If... ⇲
 
Payments issue

deduction of remaining balance after inactivity

Fix: Review the app's terms and conditions regarding account inactivity. This information is often found in the app's settings or on the website.... ⇲

many restrictions on money transfer

Fix: Familiarize yourself with the app's transfer limits and restrictions by checking the help section or FAQs within the app. OR If you need... ⇲

failed top-up transactions

Fix: Check your internet connection to ensure it is stable. A weak connection can cause transactions to fail. OR Try using a different payment... ⇲
 
Battery issue

WavePay causes phone to overheat

Fix: Close other apps running in the background to reduce the load on your device. Double-click the home button (or swipe up) and swipe up on oth... ⇲
 
Uploads issue

repeated KYC upload requests

Fix: Ensure that you are uploading the correct and complete documents as per the app's requirements. Double-check the file formats and sizes allo... ⇲
 
Crashes issue

WavePay automatically closes

Fix: Restart your iPhone to clear any temporary glitches that may be causing the app to crash. OR Check for app updates in the App Store, as d... ⇲
 
Security issue

security risks to users

Fix: Enable two-factor authentication if the app offers it. This adds an extra layer of security to your account. OR Regularly update your pas... ⇲
 
Updates issue

outdated version

Fix: Go to the App Store, tap on your profile icon, and scroll down to see if WavePay has an update available. If so, update the app. OR Enabl... ⇲
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 what users are saying
Good experience
64.6%

Bad experience
25.5%

Neutral
9.9%

~ from our NLP analysis of 1,655 combined software ratings.

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 Private Data WavePay collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Purchases
    • Financial Info
    • Location
    • Contacts
    • User Content
    • Usage Data
    • Diagnostics