fix problems on YourRide [iphone]

—— Run into issues on YourRide? Get help pending when official support gets back to you!

YourRide - NZ’s No.1 Taxi App

Info:

company: Zoomy Ltd

: https://yourride.nz/contact/

: yourride.nz

Chat with our AI-based YourRide Support

🛠️ Common YourRide Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

YourRide freezes while watching stream

Fix: 1. Close the app completely: Double-tap the home button (or swipe up from the bottom of the screen on newer iPhones) to view all open apps.... ⇲

slow loading times

Fix: 1. Check your internet connection: Ensure you have a stable Wi-Fi or cellular connection. You can test this by opening another app or websit... ⇲

Crashes issue

frequent crashes

Fix: 1. Update the app: Open the App Store, tap on your profile icon, and check for updates for YourRide. Installing the latest version can fix b... ⇲

Downloads issue

limited offline functionality

Fix: 1. Download necessary data: Before going offline, open the app and navigate to the areas you frequently use. This may allow the app to cache... ⇲

Support issue

poor customer support

Fix: 1. Use in-app support: Check if YourRide has an in-app help or support section. This may provide FAQs or troubleshooting tips that can assis... ⇲

Notifications issue

inconsistent notifications

Fix: 1. Check notification settings: Go to Settings > Notifications > YourRide and ensure that notifications are enabled. Adjust the settings to... ⇲

UI issue

difficult navigation

Fix: 1. Familiarize yourself with the app: Spend some time exploring the app’s interface. Look for tutorials or guides within the app that can he... ⇲

Customization issue

lack of customization options

Fix: 1. Explore settings: Go to the app settings and look for any customization options available. Sometimes, there are hidden features that allo... ⇲

Battery issue

high battery consumption

Fix: 1. Limit background activity: Go to Settings > General > Background App Refresh and turn it off for YourRide. This can help reduce battery d... ⇲

Compatibility issue

limited device compatibility

Fix: 1. Check system requirements: Visit the app’s page on the App Store to see the minimum iOS version required. If your device is outdated, con... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

94.6%

Bad experience

5.4%

Neutral

0.0%

~ from our NLP analysis of 185 combined software ratings.

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Private Data YourRide collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
- Usage Data
Data Linked to You: The following data may be collected and linked to your identity:
- Financial Info
- Location
- Contact Info
- User Content
- Identifiers
- Usage Data
- Diagnostics