fix problems on Casa [iphone]

—— Run into issues on Casa? Get help pending when official support gets back to you!

Casa: Bitcoin & Crypto Wallet

Info:

company: Casa Inc.

: https://www.casa.io

: www.casa.io

Chat with our AI-based Casa Support

🛠️ Common Casa Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Limited features in high fee environment

Fix: Consider using alternative wallets that offer more features or lower fees. Research wallets that are known for their competitive fee structu... ⇲

Does not allow replace by fee

Fix: If you need to increase the fee for a transaction, you can manually create a new transaction with a higher fee using a different wallet that... ⇲

Payments issue

No refund policy for subscription

Fix: Review the terms of service for the subscription to understand the cancellation policy. If you are within the trial period, ensure you cance... ⇲

High cost for basic custodial wallet

Fix: Evaluate your usage of the wallet and consider whether a different wallet with lower fees might better suit your needs. Research wallets tha... ⇲

No option to buy bitcoin within the app

Fix: Use a third-party exchange or service to purchase Bitcoin and then transfer it to your wallet. Popular exchanges include Coinbase, Binance,... ⇲

Account issue

Error messages during account setup

Fix: Ensure that you have a stable internet connection during the setup process. If you encounter an error, try restarting the app and re-attempt... ⇲

Login does not persist

Fix: Check your device settings to ensure that the app has permission to store data. Go to Settings > Privacy > Tracking and ensure that the app... ⇲

Updates issue

Hardware node lacks timely updates

Fix: Regularly check the app for updates in the App Store. Ensure that you have the latest version of the app installed, as updates may include i... ⇲

Support issue

Delayed product delivery

Fix: If you are waiting for a product or feature, check the app's official website or social media for announcements regarding delays or expected... ⇲

Overwhelmed customer support

Fix: Utilize the app's FAQ or help section for common issues. Many times, you can find solutions to your problems without needing to contact supp... ⇲

UI issue

Difficulty navigating app after updates

Fix: Take time to explore the app after updates to familiarize yourself with any new layouts or features. Look for tutorial videos or guides onli... ⇲