fix problems on Rentler [iphone]

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—— Run into issues on Rentler? Get help pending when official support gets back to you!

Rentler
Info:
company: TenantCloud LLC
: https://support.rentler.com/
: www.rentler.com
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Payments issue

Does not allow rent payment through the app

Fix: Check if the app has been updated to the latest version, as payment features may be included in updates. Go to the App Store, search for Ren... ⇲
 
Login issue

Does not remember login information

Fix: 1. Ensure that you have the 'Remember Me' option checked when logging in. 2. If the app does not save your login, consider using a password... ⇲
 
Session issue

Session expires frequently

Fix: Try to stay active within the app to prevent session timeouts. If you are inactive for a while, consider logging back in to refresh your ses... ⇲
 
Security issue

No biometric authentication options

Fix: Check if the app has been updated to the latest version, as biometric authentication features may be added in updates. Go to the App Store a... ⇲
 
Customization issue

Limited filtering options for price ranges

Fix: Use the available filters to set a broader price range and manually check listings that fall within your budget. This may help you find more... ⇲

Inability to filter by specific parking types

Fix: Check if there are any updates to the app that may include additional filtering options. Go to the App Store and see if an update is availab... ⇲

Inability to enter exact numbers for price ranges

Fix: Try using the Rentler website on a mobile browser, which may allow for more precise input options than the app. OR If the app allows for... ⇲

Limited accuracy of filters

Fix: When using filters, try adjusting them to broader categories to see if you can find more relevant listings. Sometimes, less specific filters... ⇲
 
Bugs issue

Bug with bedroom search functionality

Fix: Try clearing the app's cache by going to Settings > General > iPhone Storage, selecting Rentler, and choosing 'Offload App'. This may resolv... ⇲

Rentler does not remember viewed properties

Fix: Make sure you are logged into your account, as the app may only save viewed properties when logged in. If you are logged in and it still doe... ⇲

Inconsistent property listings

Fix: Refresh the app by closing it completely and reopening it. This may help load the most current listings. OR If inconsistencies persist, c... ⇲
 
Crashes issue

Constant force closes

Fix: 1. Close the app completely and restart your iPhone. 2. If the problem continues, uninstall and reinstall the app from the App Store to ensu... ⇲

Rentler crashes and is laggy

Fix: 1. Close other apps running in the background to free up memory. 2. Restart your iPhone to clear temporary files and improve performance.... ⇲
 
Support issue

Customer support dismisses issues

Fix: Document your issues clearly and try reaching out to customer support again, providing detailed information about your problem and any troub... ⇲
 
Features issue

Rentler lacks maintenance request management feature

Fix: If the app does not support maintenance requests, consider using the Rentler website to submit requests until the feature is added to the ap... ⇲
 
UI issue

Keyboard issues when entering data

Fix: 1. Restart your iPhone to refresh the keyboard functionality. 2. Check for any software updates that may address keyboard issues by going to... ⇲
 
Notifications issue

No notifications for landlord messages

Fix: Check your app notification settings by going to Settings > Notifications > Rentler and ensure that notifications are enabled. OR If noti... ⇲
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 what users are saying
Good experience
94.6%

Neutral
2.8%

Bad experience
2.5%

~ from our NLP analysis of 2,299 combined software ratings.

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 Private Data Rentler collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Contact Info
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location