fix problems on WPXI Channel 11 [iphone]

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—— Run into issues on WPXI Channel 11? Get help pending when official support gets back to you!

WPXI Channel 11
Info:
company: Cox Media Group
: http://www.wpxi.com/contact-wpxi/
: www.wpxi.com
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Settings issue

Inability to turn off auto-play for new video sections

Fix: 1. Explore App Settings: Open the app and navigate to the settings menu. Look for any options related to video playback or auto-play and dis... ⇲
 
Notifications issue

Push notifications link to unrelated stories

Fix: 1. Adjust Notification Settings: Go to Settings > Notifications > WPXI Channel 11. Here, you can customize which notifications you want to r... ⇲

Excessive number of push notifications

Fix: 1. Customize Notification Preferences: Go to Settings > Notifications > WPXI Channel 11 and adjust the settings to limit the types of notifi... ⇲
 
Links issue

Links within articles often do not work

Fix: 1. Check Internet Connection: Ensure you have a stable internet connection. If the connection is weak, links may not load properly. 2. Clear... ⇲
 
Ads issue

Ads cover news content

Fix: 1. Close Ads: If ads are covering content, try tapping the 'X' or close button on the ad to dismiss it. This may allow you to view the conte... ⇲
 
Audio issue

Default video sound is off

Fix: 1. Check Volume Settings: Ensure your iPhone's volume is turned up and not muted. Use the volume buttons on the side of your device to adjus... ⇲
 
Search issue

No search feature available

Fix: 1. Use the App's Menu: Check if there is a menu option that allows you to browse categories or sections of news, which may help you find con... ⇲
 
Updates issue

Outdated articles remain visible

Fix: 1. Refresh the App: Pull down on the main news feed to refresh the content. This may help load the latest articles and remove outdated ones.... ⇲

Inconsistent updates on news stories

Fix: 1. Refresh the App: Pull down on the main news feed to refresh the content and check for the latest updates. 2. Check Notification Settings:... ⇲
 
Bugs issue

Surveys skewed by political bias

Fix: 1. Avoid Participation: If you find surveys biased, simply choose not to participate in them. You can ignore any prompts for surveys within... ⇲

WPXI Channel 11 opens itself and plays videos

Fix: 1. Check Background App Refresh: Go to Settings > General > Background App Refresh and disable it for WPXI Channel 11. This may prevent the... ⇲
 
UI issue

Dark background hides poll questions

Fix: 1. Adjust Display Settings: Go to Settings > Display & Brightness and switch between Light and Dark mode to see if it improves visibility of... ⇲
 
Loading issue

Frequent loading issues

Fix: 1. Check Internet Connection: Ensure you have a stable Wi-Fi or cellular connection. If the connection is weak, try switching to a different... ⇲
 
Customization issue

Limited customization for notifications

Fix: 1. Adjust Notification Preferences: Go to Settings > Notifications > WPXI Channel 11 and customize the types of notifications you want to re... ⇲
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 what users are saying
Good experience
90.9%

Bad experience
5.0%

Neutral
4.1%

~ from our NLP analysis of 16,007 combined software ratings.

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 Private Data WPXI Channel 11 collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics