fix problems on Renpho [iphone]

—— Run into issues on Renpho? Get help pending when official support gets back to you!

Renpho - Outdated Version

Info:

company: Joicom corporation

: http://www.renpho.com

: www.renpho.com

Chat with our AI-based Renpho Support

🛠️ Common Renpho Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Renpho requires login every time

Fix: Check if the app has an option to remember your login credentials. Go to the app settings and look for a 'Remember Me' or 'Stay Logged In' o... ⇲

Data does not sync automatically

Fix: Make sure that Bluetooth is enabled on your iPhone and that the Renpho app has permission to access Bluetooth. Go to Settings > Bluetooth an... ⇲

Bugs issue

Inaccurate body fat percentage readings

Fix: Ensure that you are using the scale correctly. Stand on the scale barefoot, with your feet positioned correctly on the sensors. Make sure yo... ⇲

Customization issue

Cannot edit measurements after entry

Fix: If you need to correct a measurement, check if there is an option to delete the entry and re-enter the correct data. Look for a 'History' or... ⇲

Measurement reminders are not customizable

Fix: Check the app settings for any reminder options. If customization is not available, consider setting a recurring reminder on your iPhone's c... ⇲

No option to view only body fat percentage

Fix: Check if there is a filter or view option in the app that allows you to focus on body fat percentage. This may be found in the settings or d... ⇲

UI issue

Difficult to read text size and color

Fix: Adjust the text size on your iPhone by going to Settings > Display & Brightness > Text Size. Increase the text size to make it easier to rea... ⇲

Privacy issue

No option to hide data from family members

Fix: Consider creating a separate user profile for family members if the app allows multiple users. This way, you can keep your data private from... ⇲

Account issue

No guest mode available

Fix: If you want to allow someone to use the scale without accessing your data, consider creating a temporary user profile if the app supports it... ⇲

Settings issue

Bluetooth pairing process is confusing

Fix: Follow the pairing instructions carefully. Make sure the scale is turned on and in pairing mode. On your iPhone, go to Settings > Bluetooth... ⇲

Network issue

Renpho does not prompt for Wi-Fi setup

Fix: Check the app settings to see if there is a Wi-Fi setup option. If not, ensure that your scale is connected to Bluetooth, as some features m... ⇲

Features issue

Lacks ability to track wrist and ankle measurements

Fix: If the app does not support wrist and ankle measurements, consider using a separate app designed for tracking those specific measurements, a... ⇲

Renpho does not allow for easy comparison of friends' stats

Fix: Look for a social feature within the app that allows you to connect with friends. If available, add friends to compare stats directly within... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

55.0%

Bad experience

34.1%

Neutral

10.9%

~ from our NLP analysis of 1,790 combined software ratings.

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Private Data Renpho collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Health & Fitness
- Contact Info
- Identifiers
- Diagnostics