fix problems on AdGuard Pro [iphone]

—— Run into issues on AdGuard Pro ? Get help pending when official support gets back to you!

AdGuard Pro — adblock&privacy

Info:

company: Adguard Software Limited

: https://kb.adguard.com/

: adguard.com

Chat with our AI-based AdGuard Pro Support

🛠️ Common AdGuard Pro Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

AdGuard Pro freezes after reboot

Fix: 1. Restart your iPhone: Sometimes, a simple restart can resolve temporary glitches. Press and hold the power button until you see the 'slide... ⇲

Ads occasionally bypass blocking

Fix: 1. Update filter lists: Open AdGuard Pro, go to the settings, and check for any updates to the filter lists. Make sure you have the latest f... ⇲

Network issue

VPN causes slow internet or connectivity issues

Fix: 1. Change VPN server: Open AdGuard Pro, go to the VPN settings, and try connecting to a different server. Some servers may be faster or less... ⇲

Settings issue

Cannot remove VPN profile without deleting app

Fix: 1. Go to Settings > General > VPN & Device Management. Here, you should see the VPN profile associated with AdGuard Pro. Tap on it and selec... ⇲

No clear way to manage filter lists

Fix: 1. Access filter settings: Open AdGuard Pro and navigate to the filter settings. Familiarize yourself with how to enable or disable specific... ⇲

Battery issue

High battery consumption

Fix: 1. Limit background activity: Go to Settings > General > Background App Refresh and disable it for AdGuard Pro. This will prevent the app fr... ⇲

Crashes issue

AdGuard Pro crashes or fails to load filters

Fix: 1. Clear app cache: Go to Settings > General > iPhone Storage, find AdGuard Pro, and select 'Offload App'. This can help clear any corrupted... ⇲

Ads issue

Inconsistent ad blocking performance

Fix: 1. Review filter settings: Open AdGuard Pro and check the filter settings. Ensure that you have the most effective filters enabled for your... ⇲

Bugs issue

DNS service causes overheating

Fix: 1. Disable DNS service: If you notice overheating, consider disabling the DNS service in AdGuard Pro settings. This can help reduce the load... ⇲

UI issue

Lack of user-friendly interface

Fix: 1. Explore settings: Spend some time exploring the app's settings and features. Familiarizing yourself with the layout can help you navigate... ⇲

Difficult navigation after updates

Fix: 1. Familiarize with new layout: After an update, take some time to explore the new layout and features. This can help you adapt to any chang... ⇲

Customization issue

Limited customization options

Fix: 1. Explore existing options: Go through the app settings thoroughly to see if there are any hidden customization options that you may have m... ⇲

Updates issue

AdGuard Pro updates lead to loss of functionality

Fix: 1. Backup settings: Before updating the app, take screenshots of your settings or write them down. This way, you can restore them if needed... ⇲

AdGuard Pro feels abandoned or poorly maintained

Fix: 1. Stay updated: Regularly check for updates to ensure you are using the latest version of the app, which may include important fixes. 2. Ex... ⇲

Support issue

Customer support unresponsive

Fix: 1. Check FAQs: Look for a FAQ section within the app or on the website that may address your concerns without needing direct support. 2. Com... ⇲

Notifications issue

Pop-up notifications about content blocking issues

Fix: 1. Adjust notification settings: Go to the app settings and look for notification preferences. You may be able to disable or limit the types... ⇲