—— Run into issues on Cleveland Browns? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Use a VPN service to change your location to Ohio. This can help bypass geofencing restrictions and allow you to access the radio feature fr... ⇲
Fix: Ensure that your internet connection is stable. Switch between Wi-Fi and mobile data to see if the stream improves. If using Wi-Fi, try rest... ⇲
Fix: Update the app to the latest version available in the App Store. Developers often release updates to fix bugs and improve performance. Go to... ⇲
Fix: Try reinstalling the app. Delete the Cleveland Browns app from your device, then go to the App Store and download it again. This can resolve... ⇲
Fix: Clear your browser cache. Go to your browser settings, find the option to clear browsing data, and select cache and cookies. This can help i... ⇲
Fix: Check the app settings to see if there is an option to enable background noise or sound effects. Sometimes, these settings can be toggled on... ⇲
Fix: Check your device's sound settings. You can mute your iPhone before launching the app to prevent sound from playing automatically. OR Loo... ⇲
Fix: Check if there are any other audio apps running in the background that may be causing the double playback. Close any unnecessary apps. OR... ⇲
Fix: Ensure you are logged into the correct account associated with your season tickets. Log out and log back in to refresh your account informat... ⇲
Fix: Ensure you are logged into the correct account associated with your Dawg Rewards. Log out and log back in to refresh your account informatio... ⇲
Fix: Enable location services for the app. Go to your iPhone settings, select Privacy, then Location Services, and ensure that the Cleveland Brow... ⇲
Fix: Use a VPN service to connect to a server in Ohio, which may allow you to access the hometown broadcast from outside the state. OR Look fo... ⇲
Fix: Check if there is an option in the app settings to stay logged in. If available, enable this option to prevent being logged out frequently.... ⇲
Fix: Ensure you have a strong and stable internet connection. If using Wi-Fi, try moving closer to the router or switching to mobile data to see... ⇲
Fix: Check the app settings for any options related to video playback. There may be a setting to disable auto-play or to enable a pause option.... ⇲
Fix: Refresh the app by pulling down on the screen to reload the content. This can sometimes update the game tracker with the latest information.... ⇲
Fix: Double-check the ticket details and ensure that you are following the correct process for selling or transferring tickets as outlined in the... ⇲
Fix: Check if there are any settings within the app that allow you to customize the app icon. If not, consider using a third-party app that allow... ⇲
Fix: Reduce screen brightness and close other apps running in the background to conserve battery life while using the website. OR Consider usi... ⇲
Fix: Look for a help or FAQ section within the app that may provide answers to common issues. This can often be found in the settings or main men... ⇲