fix problems on Surveillance Pro [iphone]

—— Run into issues on Surveillance Pro? Get help pending when official support gets back to you!

Surveillance Pro

Info:

company: Michael Lauer

: http://www.vanille.de/apps

: www.vanille.de

Chat with our AI-based Surveillance Pro Support

🛠️ Common Surveillance Pro Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Surveillance Pro doesn’t work with username/password settings

Fix: Ensure that you are entering the correct username and password for your camera. Double-check for any typos or case sensitivity issues. If yo... ⇲

Only sees cameras with anonymous access

Fix: Verify that the camera settings allow for username/password authentication. Access the camera's web interface through a browser and check th... ⇲

Payments issue

High cost for limited camera access

Fix: Evaluate your needs and consider whether you can reduce the number of cameras you need to monitor. If you only require access to a few camer... ⇲

Debugging issue

Lack of helpful debug information

Fix: Enable logging within the app if available. Check the app settings for any options related to logging or debugging. This may provide more in... ⇲

Compatibility issue

Incompatibility with certain IP cameras

Fix: Check the list of supported cameras on the Surveillance Pro website or user manual. If your camera is not listed, consider using a different... ⇲

Support issue

No response from developer support

Fix: Check the app's FAQ or support section for common issues and solutions. Many times, user forums or community discussions can provide answers... ⇲

Crashes issue

Surveillance Pro crashes when connected to Zoneminder

Fix: Ensure that both the app and Zoneminder are updated to their latest versions. Compatibility issues can often be resolved with updates that f... ⇲

Permissions issue

1 camera limit

Fix: If you need to monitor more than one camera, consider upgrading to a paid version of the app if available. This may provide additional featu... ⇲

Delivery issue

Long delivery time

Fix: If you are waiting for a physical product, check the order confirmation email for estimated delivery times and tracking information. This ca... ⇲

Camera issue

Camera never worked upon arrival

Fix: Double-check all connections and ensure that the camera is powered on and connected to the network. Sometimes, simple setup issues can preve... ⇲