fix problems on Eufy Ba [iphone]

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—— Run into issues on Eufy Ba? Get help pending when official support gets back to you!

eufy Baby
Info:
company: Power Mobile Life LLC
: https://www.eufylife.com
: www.eufylife.com
Chat with our AI-based eufy Ba Support
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Network issue

Connection drops frequently

Fix: 1. Check your Wi-Fi signal strength where the device is located. If it’s weak, consider moving the device closer to the router. 2. Ensure th... ⇲
 
Slow issue

Lag in displaying readings

Fix: 1. Close any other apps running in the background to free up resources. 2. Restart the app to refresh the data display. OR 1. Check for a... ⇲
 
Bugs issue

Inaccurate sleep tracking

Fix: 1. Ensure that the device is properly positioned and securely attached to the baby. 2. Review the app settings to ensure sleep tracking is e... ⇲

False alarms without clear reasons

Fix: 1. Check the sensitivity settings in the app and adjust them to a lower level to reduce false alarms. 2. Ensure that the device is not place... ⇲

Tedious cleaning process for main device

Fix: 1. Use a soft, damp cloth to clean the device regularly to prevent buildup. 2. Consider setting a cleaning schedule to make it a routine tas... ⇲
 
Customization issue

Limited customization for alerts

Fix: 1. Explore the app settings thoroughly to see if there are any hidden customization options. 2. Check for app updates that may introduce new... ⇲
 
Notifications issue

Delayed notifications

Fix: 1. Check your iPhone’s notification settings for the app. Go to Settings > Notifications > Eufy Baby and ensure notifications are enabled. 2... ⇲
 
Loading issue

Requires frequent app refresh

Fix: 1. Ensure that your iPhone is running the latest version of iOS. Go to Settings > General > Software Update. 2. Close other apps running in... ⇲
 
UI issue

Typos within the app

Fix: 1. Take note of the typos and report them through the app’s feedback feature. 2. In the meantime, use the app as intended, keeping in mind t... ⇲
 
Background issue

Cannot run in the background

Fix: 1. Check your iPhone settings to ensure background app refresh is enabled. Go to Settings > General > Background App Refresh and toggle it o... ⇲
 
Login issue

Randomly logs out

Fix: 1. Ensure that your app is updated to the latest version, as updates may fix login issues. 2. Check your internet connection to ensure it is... ⇲
 
Camera issue

Camera freezes when returning to app

Fix: 1. Close the app completely and restart your iPhone to clear any temporary glitches. 2. Ensure that the app is updated to the latest version... ⇲
 
Glitches issue

Glitches in monitoring

Fix: 1. Restart the app to refresh the monitoring process. 2. Ensure that your device is connected to a stable Wi-Fi network. OR 1. Update the... ⇲
 
Compatibility issue

Difficulties with device pairing

Fix: 1. Ensure that both the app and the device are updated to the latest firmware. 2. Restart both the device and your iPhone to refresh the con... ⇲
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 what users are saying
Good experience
92.6%

Bad experience
4.3%

Neutral
3.1%

~ from our NLP analysis of 3,167 combined software ratings.

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 Private Data eufy Ba collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • User Content
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Usage Data
    • Sensitive Info
    • Diagnostics