fix problems on NH E-ZPass [iphone]

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—— Run into issues on NH E-ZPass? Get help pending when official support gets back to you!

NH E-ZPass
Info:
company: Cubic Transportation Systems Inc
: http://ezpassnh.com
: ezpassnh.com
Chat with our AI-based NH E-ZPass Support
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Compatibility issue

Website functionality is poor

Fix: 1. Try accessing the website from a different browser (e.g., Chrome, Firefox, Safari) to see if the issue persists. 2. Clear your browser's... ⇲

Inconsistent performance across devices

Fix: 1. Ensure that all devices are running the latest version of the NH E-ZPass app. Check for updates in the App Store. 2. Clear the app's cac... ⇲

No Face ID support

Fix: 1. Check if there are any app updates available that may include Face ID support. Open the App Store and look for updates. 2. As a workarou... ⇲
 
Account issue

Cannot update account information

Fix: 1. Log in to your account on the NH E-ZPass website instead of the app, as the website may have more functionality. 2. Ensure that all requ... ⇲

Limited functionality beyond account viewing

Fix: 1. Check for any app updates that may introduce new features. Open the App Store and look for updates. 2. Explore the NH E-ZPass website, a... ⇲
 
Payments issue

Payment processing fails

Fix: 1. Check your payment method to ensure it is valid and has sufficient funds. 2. Ensure that your internet connection is stable during the p... ⇲

Automatic top-up issues

Fix: 1. Check your payment method to ensure it is valid and has sufficient funds for the automatic top-up. 2. Review your account settings to en... ⇲

High error rates during transactions

Fix: 1. Ensure that your internet connection is stable during transactions. Switch to a different network if necessary. 2. Clear the app's cache... ⇲
 
Support issue

No customer support access

Fix: 1. Look for a help or FAQ section within the app or on the website, as it may provide answers to common issues. 2. Check if there is an ema... ⇲
 
Freezing issue

NH E-ZPass is unresponsive

Fix: 1. Force close the app by double-tapping the home button (or swiping up from the bottom on newer iPhones) and swiping the NH E-ZPass app off... ⇲
 
Customization issue

Cannot add vehicles

Fix: 1. Ensure you are logged into your account and have the necessary permissions to add vehicles. 2. Check if there are any specific requireme... ⇲
 
Bugs issue

Double entry of information required

Fix: 1. Ensure that you are following the correct process for entering information. Review any instructions provided in the app or on the website... ⇲
 
UI issue

Poor user interface

Fix: 1. Familiarize yourself with the app's layout and features. Sometimes, taking time to explore can help you navigate better. 2. Look for any... ⇲
 
Login issue

NH E-ZPass does not remember user credentials

Fix: 1. Ensure that you are selecting the option to remember your credentials when logging in. 2. Check your device settings to ensure that the... ⇲
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 what users are saying
Bad experience
95.9%

Good experience
3.5%

Neutral
0.6%

~ from our NLP analysis of 345 combined software ratings.

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 Private Data NH E-ZPass collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Location
    • Contact Info
    • User Content
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics