fix problems on MyPrime [iphone]

—— Run into issues on MyPrime? Get help pending when official support gets back to you!

MyPrime

Info:

company: Prime Bank Limited

: https://www.primebank.com.bd/index.php/home/internet_banking

: www.primebank.com.bd

Chat with our AI-based MyPrime Support

🛠️ Common MyPrime Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Sluggish performance

Fix: 1. Clear the app cache: Go to your iPhone's Settings > General > iPhone Storage. Find MyPrime in the list and tap on it. If there's an optio... ⇲

Frustrating registration process

Fix: 1. Ensure a stable internet connection: Check your Wi-Fi or cellular data connection. If it's weak, try moving closer to your router or swit... ⇲

UI issue

Submit button not working

Fix: 1. Restart the app: Close MyPrime completely and reopen it. This can resolve temporary glitches that may be causing the button to be unrespo... ⇲

MyPrime behaves like a website

Fix: 1. Enable app permissions: Go to Settings > MyPrime and ensure that all necessary permissions are granted, which can enhance app functionali... ⇲

Cannot login due to OTP issue

Fix: 1. Check your phone settings: Ensure that your phone is set to receive SMS messages and that there are no blocks on your number. You can als... ⇲

Loading issue

Difficult to enter app

Fix: 1. Clear app data: Go to Settings > General > iPhone Storage, find MyPrime, and select 'Offload App'. This will clear temporary data that mi... ⇲

Account issue

No account status visible after update

Fix: 1. Check the app settings: Navigate to the account or profile section within the app to see if the account status is listed there. Sometimes... ⇲

Compatibility issue