fix problems on N.go [iphone]

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—— Run into issues on N.go? Get help pending when official support gets back to you!

n.go
Info:
company: SMART THINGS FOR COMMUNICATION AND INFORMATION TECHNOLOGY COMPANY
: https://n-go.co/mobile/support
: n-go.co
Chat with our AI-based n.go Support
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Permissions issue

location activation required

Fix: 1. Enable location services: Go to Settings > Privacy & Security > Location Services, and ensure that Location Services is turned on. Then,... ⇲
 
Bugs issue

n.go not working

Fix: 1. Check your internet connection: Ensure you are connected to Wi-Fi or cellular data. Try switching between them to see if the app works. 2... ⇲

steps counter malfunction

Fix: 1. Check motion settings: Go to Settings > Privacy & Security > Motion & Fitness and ensure that Fitness Tracking is enabled. 2. Restart the... ⇲
 
Support issue

poor customer support

Fix: 1. Use in-app help: Check if n.go has a help or FAQ section within the app that can provide immediate assistance. 2. Look for community foru... ⇲

no response from support

Fix: 1. Use in-app help: Check if n.go has a help or FAQ section within the app that can provide immediate assistance. 2. Look for community foru... ⇲
 
Slow issue

slow performance

Fix: 1. Close background apps: Double-click the Home button (or swipe up from the bottom) and close any unnecessary apps running in the backgroun... ⇲
 
Customization issue

limited restaurant options

Fix: 1. Check location settings: Ensure your location services are enabled and that n.go has permission to access your location. 2. Update the ap... ⇲

lack of features

Fix: 1. Check for updates: Ensure you have the latest version of n.go, as new features may be added in updates. 2. Explore app settings: Go throu... ⇲
 
Payments issue

payment issues

Fix: 1. Check payment method: Go to Settings > Wallet & Apple Pay and ensure your payment method is set up correctly. 2. Restart the app: Close n... ⇲
 
Gameplay issue

no rewards for steps

Fix: 1. Check app settings: Ensure that the rewards feature is enabled in the app settings. 2. Restart the app: Close n.go and reopen it to refre... ⇲
 
Ads issue

deceptive marketing

Fix: 1. Review app features: Go through the app’s features and settings to understand what is actually offered versus what was advertised. 2. Sha... ⇲
 
Freezing issue

n.go freezes

Fix: 1. Force close the app: Swipe up from the bottom of the screen (or double-click the Home button) to access the app switcher, then swipe n.go... ⇲
 
Network issue

inconsistent connectivity

Fix: 1. Check your internet connection: Ensure you have a stable Wi-Fi or cellular connection. Try switching between them to see if connectivity... ⇲
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 what users are saying
Bad experience
59.4%

Good experience
40.6%

Neutral
0.0%

~ from our NLP analysis of 32 combined software ratings.

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 Private Data n.go collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Contact Info
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Diagnostics