fix problems on MOVE! Coach [iphone]

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—— Run into issues on MOVE! Coach? Get help pending when official support gets back to you!

MOVE! Coach
Info:
company: US Department of Veterans Affairs (VA)
: http://www.move.va.gov
: www.move.va.gov
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Customization issue

Inability to customize food entries

Fix: You can create a custom food entry by using the 'Add Food' feature if available. Input the nutritional information manually based on the pac... ⇲

No manual calorie entry option

Fix: If manual entry is not available, consider using a workaround by creating a custom food entry with the desired calorie count. This allows yo... ⇲
 
Search issue

Poor search function for meal tracker

Fix: To improve your search experience, try using specific keywords or food brands when searching. Additionally, keep a list of frequently used f... ⇲
 
Bugs issue

Inaccurate calorie counts for specific foods

Fix: Cross-reference the calorie counts with a reliable nutrition database or app. If you find discrepancies, manually adjust the entries in MOVE... ⇲

Food categories do not match package labels

Fix: When entering food items, manually categorize them based on the packaging labels. You can create a personal list of categories that align wi... ⇲
 
UI issue

Difficulty entering recipes

Fix: Break down your recipes into individual ingredients and enter them separately. This will allow you to track the nutritional information more... ⇲

Dark text on dark background makes it unreadable

Fix: Adjust your device's display settings by enabling 'Smart Invert' or 'Classic Invert' under Settings > Accessibility > Display & Text Size. T... ⇲
 
Crashes issue

MOVE! Coach crashes frequently

Fix: Ensure that your app is updated to the latest version. If crashes persist, try uninstalling and reinstalling the app to clear any corrupted... ⇲
 
Screen issue

Screen issues when entering data

Fix: Adjust your device's display settings by going to Settings > Display & Brightness. Ensure that the brightness is set appropriately and that... ⇲
 
Updates issue

Lack of updates and maintenance

Fix: Regularly check the App Store for updates to ensure you have the latest version of MOVE! Coach. If updates are infrequent, consider using al... ⇲
 
Syncing issue

Data reset after a period

Fix: To prevent data loss, regularly back up your app data if the option is available. You can also take screenshots of your logs or export data... ⇲
 
Compatibility issue

Inability to connect with other tracking apps

Fix: To track your data across multiple platforms, consider using a third-party app that integrates with MOVE! Coach. You can manually input data... ⇲
 
Features issue

Loss of diet and activity diary features

Fix: If these features are no longer available, consider using a separate app for tracking your diet and activities. You can manually input this... ⇲
 
Support issue

No direct reporting for bugs or issues

Fix: Keep a personal log of any bugs or issues you encounter. This can help you track recurring problems and find workarounds. You can also check... ⇲
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 what users are saying
Bad experience
49.5%

Good experience
40.0%

Neutral
10.5%

~ from our NLP analysis of 105 combined software ratings.

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 Private Data MOVE! Coach collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Health & Fitness
    • User Content
    • Usage Data
    • Diagnostics