—— Run into issues on T-? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Update the App: Go to the App Store, search for T-Mobile FamilyMode, and check if there is an update available. If so, tap 'Update' to in... ⇲
Fix: 1. Check Location Settings: Go to Settings > Privacy & Security > Location Services. Ensure that Location Services are enabled and that T-Mo... ⇲
Fix: 1. Check for App Updates: Ensure you have the latest version of T-Mobile FamilyMode, as updates may fix login issues. 2. Save Login Credenti... ⇲
Fix: 1. Adjust Notification Settings: Go to Settings > Notifications > T-Mobile FamilyMode. Here, you can customize which notifications you want... ⇲
Fix: 1. Adjust Notification Settings: Go to Settings > Notifications > T-Mobile FamilyMode and customize the notification settings to reduce the... ⇲
Fix: 1. Use a Stronger VPN: Consider using a more robust VPN service that offers better encryption and security features. Research and choose a r... ⇲
Fix: 1. Use the Mobile App: If the tablet or PC version lacks features, consider using the mobile app on your smartphone for full functionality.... ⇲
Fix: 1. Check App Permissions: Go to Settings > Privacy & Security > Screen Time. Ensure that T-Mobile FamilyMode has the necessary permissions t... ⇲
Fix: 1. Use Built-in Features: If you need to monitor text messages and calls, consider using the built-in features of iOS, such as Family Sharin... ⇲
Fix: 1. Utilize Online Resources: Check the T-Mobile FamilyMode website for FAQs, user guides, and troubleshooting tips that may help resolve you... ⇲
Fix: 1. Explore the App: Spend time navigating through T-Mobile FamilyMode to discover features. Sometimes, features are not well-documented but... ⇲
Fix: 1. Regularly Check for Updates: Keep an eye on the App Store for updates to T-Mobile FamilyMode. Regularly updating the app can help ensure... ⇲
Fix: 1. Explore the App: Spend some time navigating through the app to familiarize yourself with its layout and features. Take notes on where spe... ⇲
Fix: 1. Follow Setup Instructions: Carefully follow the setup instructions provided in the app or on the T-Mobile FamilyMode website. Take your t... ⇲
Fix: 1. Check Device Settings: Ensure that the devices you are trying to control are properly connected to the internet and that their settings a... ⇲
Fix: 1. Review Privacy Settings: Go to Settings > Privacy & Security on your iPhone and review what data T-Mobile FamilyMode has access to. Adjus... ⇲
Fix: 1. Research Alternatives: Look for other parental control apps that offer trial periods to test their features before committing. 2. Use Lim... ⇲
Fix: 1. Explore All Features: Make sure to explore all the features available in T-Mobile FamilyMode, as some options may not be immediately visi... ⇲
Fix: 1. Close Background Apps: Double-click the home button (or swipe up from the bottom on newer iPhones) to see all open apps and swipe up on T... ⇲
Fix: 1. Check App Permissions: Ensure that T-Mobile FamilyMode has the necessary permissions to track usage accurately. Go to Settings > Privacy... ⇲