fix problems on CFCU Banking [iphone]

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—— Run into issues on CFCU Banking? Get help pending when official support gets back to you!

CFCU Banking
Info:
company: Community Financial Credit Union (Mobile)
: http://www.cfcu.org/Contact_Us_77.html
: www.cfcu.org
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Account issue

Difficulty accessing mobile app post-transfer

Fix: 1. Ensure that you are using the correct login credentials. If you have recently transferred accounts, your username or password may have ch... ⇲
 
Payments issue

Inability to skip loan payment without turning off autopay

Fix: 1. Check if the app has a feature to temporarily pause autopay. Look for options under 'Payments' or 'Loan Management' in the app. 2. If the... ⇲

Issues with transferring money between accounts

Fix: 1. Double-check that you are selecting the correct accounts for the transfer. Ensure that both accounts are linked and active. 2. Try loggin... ⇲

Missing ability to make mortgage payments

Fix: 1. Verify that your mortgage account is linked to your CFCU Banking app. Go to 'Accounts' and check if your mortgage is listed. 2. If it is... ⇲

Problems verifying external accounts for payments

Fix: 1. Double-check that you are entering the correct account information for the external account. 2. Ensure that the external account is activ... ⇲
 
Updates issue

Harder access after update

Fix: 1. Ensure that you are using the latest version of the app. Go to the App Store, search for CFCU Banking, and check for updates. 2. Clear th... ⇲
 
Customization issue

Difficulty renaming accounts

Fix: 1. Navigate to the account settings within the app. Look for an option labeled 'Edit' or 'Rename' next to your account name. 2. If you canno... ⇲
 
UI issue

New app design less user-friendly

Fix: 1. Take time to explore the new layout and familiarize yourself with the new features. 2. Refer to any tutorials or guides provided within t... ⇲

Confusing transaction history

Fix: 1. Use the filter options within the transaction history to sort by date, amount, or type of transaction. This can help clarify your history... ⇲
 
Glitches issue

Glitches in previous versions

Fix: 1. Ensure that you are using the latest version of the app, as updates often fix previous glitches. 2. Clear the app's cache by offloading i... ⇲
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 what users are saying
Good experience
95.8%

Neutral
2.1%

Bad experience
2.0%

~ from our NLP analysis of 8,875 combined software ratings.

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 Private Data CFCU Banking collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
    • Contact Info
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Contact Info
    • Other Data