fix problems on نفاذ [iphone]

—— Run into issues on نفاذ ? Get help pending when official support gets back to you!

نفاذ | NAFATH

Info:

company: NATIONAL INFORMATION CENTER

: https://www.iam.gov.sa/help.html

Chat with our AI-based نفاذ Support

🛠️ Common نفاذ Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

نفاذ doesn’t show notifications

Fix: Check your iPhone's notification settings for the NAFATH app. Go to 'Settings' > 'Notifications' > 'NAFATH' and ensure that 'Allow Notificat... ⇲

cannot scan face

Fix: Ensure that your iPhone's camera is functioning properly. Open the Camera app and check if it can take pictures. If not, try restarting your... ⇲

Crashes issue

نفاذ keeps crashing

Fix: Try updating the NAFATH app to the latest version. Open the App Store, tap on your profile icon at the top right, and scroll down to see if... ⇲

crashes on startup

Fix: Force close the app and restart it. Swipe up from the bottom of the screen (or double-click the Home button) to see all open apps, then swip... ⇲

نفاذ closes when touched

Fix: Ensure that your iPhone's software is up to date. Go to 'Settings' > 'General' > 'Software Update' and install any available updates. OR... ⇲

always crashes on iPhone

Fix: Check for any available updates for both the app and your iPhone's operating system. Keeping both updated can resolve many crashing issues.... ⇲

Performance issue

inconsistent performance

Fix: Close other apps running in the background to free up system resources. Swipe up from the bottom of the screen (or double-click the Home but... ⇲

Support issue

no support for self-service

Fix: Check the app's FAQ or help section for any self-service options that may be available. Sometimes, features are not immediately obvious and... ⇲

Network issue

cannot connect to network

Fix: Check your internet connection. Make sure you are connected to Wi-Fi or have cellular data enabled. Go to 'Settings' > 'Wi-Fi' to see if you... ⇲

Camera issue

facial recognition issues

Fix: Ensure that your face is well-lit and that the camera lens is clean. Use a soft cloth to gently clean the camera area if necessary. OR If... ⇲

نفاذ refuses to confirm face

Fix: Ensure that you are following the on-screen instructions carefully when attempting to confirm your face. Sometimes, slight adjustments in po... ⇲

Privacy issue

violates privacy

Fix: Review the app's privacy settings. Go to 'Settings' > 'Privacy' and check what permissions NAFATH has. You can disable any permissions you a... ⇲

Permissions issue

requires camera access

Fix: If you are uncomfortable granting camera access, check if the app has alternative methods for verification that do not require the camera. L... ⇲

Compatibility issue

not reliable for government services

Fix: Check for any updates or announcements from the government regarding the app's reliability. Sometimes, issues may be temporary and related t... ⇲

Security issue

phishing calls after installation

Fix: Ensure that your phone number is not publicly available. You can check your privacy settings and consider using a secondary number for app r... ⇲

fingerprint reading fails

Fix: Ensure that your fingers are clean and dry when attempting to use the fingerprint scanner. If the sensor is dirty, clean it gently with a so... ⇲