fix problems on SingSnap Karaoke II [iphone]

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—— Run into issues on SingSnap Karaoke II? Get help pending when official support gets back to you!

SingSnap Karaoke II
Info:
company: SingSnap Corporation
: https://www.singsnap.com/#/d/help
: www.singsnap.com
Chat with our AI-based SingSnap Karaoke II Support
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UI issue

SingSnap Karaoke II navigation issues

Fix: Familiarize yourself with the app layout by reviewing any available tutorials or help sections within the app. This can help you understand... ⇲

Lyrics not displaying

Fix: Ensure that you have a stable internet connection, as lyrics may not load without it. Try switching between Wi-Fi and mobile data to see if... ⇲

SingSnap Karaoke II layout is unappealing

Fix: Explore any available themes or layout options in the app settings that may allow you to customize the appearance. OR Provide feedback th... ⇲
 
Freezing issue

SingSnap Karaoke II freezes frequently

Fix: Close other apps running in the background to free up memory. Double-tap the home button (or swipe up from the bottom on newer iPhones) and... ⇲
 
Screen issue

Inability to rotate screen

Fix: Check your device's orientation lock. Swipe down from the top-right corner of the screen to access the Control Center and ensure that the or... ⇲

No landscape view on tablet

Fix: Check the app settings to see if there is an option to enable landscape mode. Some apps have this feature hidden in settings. OR Try rota... ⇲
 
Audio issue

Limited song selection

Fix: Explore the app's settings to see if there are options to filter or expand song categories. Sometimes, songs are categorized in ways that ma... ⇲

Recording issues with microphone

Fix: Check the microphone permissions for the app. Go to Settings > Privacy > Microphone and ensure that SingSnap Karaoke II is enabled. OR Te... ⇲

Sound quality issues

Fix: Check your device's audio settings. Ensure that the volume is turned up and that no audio enhancements are interfering with playback. OR... ⇲
 
Messages issue

Messages not functioning properly

Fix: Try logging out and back into the app to refresh your messaging system. This can often resolve temporary glitches. OR Clear the app's cac... ⇲

Inability to delete messages

Fix: Look for a long-press option on the message to see if a delete option appears. Some apps allow you to delete messages this way. OR Check... ⇲
 
Crashes issue

SingSnap Karaoke II crashes on multiple devices

Fix: Ensure that all devices have the latest version of the app installed. Go to the App Store and check for updates. OR Clear the app's data... ⇲
 
Login issue

Difficulties signing in

Fix: Double-check your login credentials for accuracy. Ensure that you are entering the correct email and password. OR Reset your password if... ⇲
 
Support issue

No tech support or settings menu

Fix: Look for a help or FAQ section within the app. Many apps include a support section that can provide guidance on common issues. OR Check t... ⇲
 
Compatibility issue

Inconsistent performance across devices

Fix: Ensure that all devices are running the latest version of the app. Check for updates in the App Store on each device. OR Try clearing the... ⇲
 
Search issue

Search function returns no results

Fix: Ensure that you are using the correct spelling and keywords when searching for songs. Try different variations of the song title or artist.... ⇲
 
Settings issue

Default birthdate cannot be changed

Fix: Check if there is an option in the account settings to edit your profile information, including your birthdate. OR If no option is availa... ⇲
 
Payments issue

Credits not recognized

Fix: Check your account balance in the app to ensure that your credits are displayed correctly. If not, try logging out and back in. OR Review... ⇲
 
Installation issue

SingSnap Karaoke II requires frequent reinstallation

Fix: Ensure that your device has enough storage space. Go to Settings > General > iPhone Storage to check available space and delete unnecessary... ⇲
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 what users are saying
Bad experience
58.4%

Good experience
33.8%

Neutral
7.8%

~ from our NLP analysis of 77 combined software ratings.

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 Private Data SingSnap Karaoke II collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Contact Info
    • Identifiers

  Cost of Subscriptions
  1. SingSnap Monthly Subscription: $15.00 1 Month Auto-Renewable Subscription
  2. One Month of Gold Membership: $15.00 One Month of Gold Membership
  3. One Year GMG for $37: $36.99 Give SingSnap Gold to a friend, or yourself!
  4. One Year of Gold Membership: $150.00 One Year of Gold Membership
  5. 1000 SingSnap Credits: $8.99 1000 SingSnap Credits
  6. 500 SingSnap Credits: $4.99 500 SingSnap Credits
  7. Month of Love GMG Sale: $54.99 Give SingSnap Gold to a friend or yourself
  8. 8000 SingSnap Credits: $40.00 8000 SingSnap Credits
  9. SingSnap Gold Subscription: $150.00 1 Year Auto-Renewable Subscription
  10. One Month Gold Membership: $15.00 One Month Gold Membership