fix problems on Mood Chonk [iphone]

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—— Run into issues on Mood Chonk? Get help pending when official support gets back to you!

Mood Chonk: Self-Care Journal
Info:
company: SPARKFUL INC.
: https://forms.gle/kQpaZYhvCRu1mfZx8
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UI issue

Tags are not visible

Fix: Check the app settings to see if there is an option to enable or display tags. Sometimes, visibility settings can be toggled on or off. OR... ⇲

Inability to delete chonks with entries

Fix: Check if there is an option in the app settings or within the entry itself to delete or edit chonks. Sometimes, this feature may be hidden i... ⇲

No visual distinction in mood categories

Fix: Use emojis or color codes in your entries to visually distinguish between different moods. This can help you quickly identify your feelings... ⇲

Blank mood tags

Fix: Try refreshing the app by logging out and back in, or restarting your device to see if that resolves the issue with blank tags. OR If the... ⇲
 
Slow issue

Lagging performance

Fix: Close any other apps running in the background to free up system resources. Double-tap the home button (or swipe up from the bottom on newer... ⇲
 
Backup issue

No backup or sync options

Fix: Manually back up your entries by copying and pasting them into a notes app or document on your device. This way, you can keep a record of yo... ⇲
 
Glitches issue

Glitches during mood entry

Fix: Try restarting your iPhone to clear any temporary glitches that may be affecting the app's performance during mood entry. OR If the glitc... ⇲
 
Audio issue

No sound

Fix: Check your device's sound settings. Ensure that the mute switch is off and the volume is turned up. You can also check the app's settings to... ⇲
 
Customization issue

Repetitive chonk discovery

Fix: Try to manually curate your chonk list by selecting only the ones that resonate with you, rather than relying on the app's suggestions. OR... ⇲

No option for multiple emotions in one entry

Fix: Use a free-text entry to list multiple emotions in one entry, separated by commas or slashes, to capture the complexity of your feelings.... ⇲
 
Notifications issue

Lack of reminders

Fix: Set up reminders using your iPhone's built-in Reminders app or Calendar app to prompt you to use the Mood Chonk app at specific times. OR... ⇲
 
Updates issue

Mood Chonk appears abandoned

Fix: Explore alternative self-care journal apps that may offer more features and regular updates. Research user reviews to find a suitable replac... ⇲
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 what users are saying
Good experience
83.0%

Neutral
9.4%

Bad experience
7.5%

~ from our NLP analysis of 53 combined software ratings.

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 Private Data Mood Chonk collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Contact Info
    • User Content
    • Usage Data
    • Diagnostics